Jumia (Fraud Analyst)

Company Description

Jumia is part of Africa Internet Group, a leading global incubator of startups specialized in e-commerce. Africa Internet Group is Africa's leading internet firm, with already over 3,000 employees in over 20 African countries and huge successes such as Jumia


Job Title: Fraud Analyst

Job Description

• Proactively identify fraud trends that may impact business goals and targets.
• Research internal and external data to identify risky behavior and create strategies to minimize fraud.
• Optimize systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
• Develop and maintain machine learning models to detect fraud.
• Act as fraud subject matter expert towards other departments such as marketing and product development.
• Lead a regional team of senior fraud analysts.
• Ensure operational processes are adequate, documented and enforced e.g. fraud monitoring, dispute management, KYC, charge backs and protection policies.
• Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
• Report periodically to management in a clear and concise manner.
• Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.
• In order to succeed in the role, you should ideally possess the following skills:
• Problem-solving, positive and constructive attitude is a must.
• Comfort in dealing with uncertainty and operating in a fast-growing, entrepreneurial environment.
• Significant knowledge and experience in e-commerce fraud, credit card fraud, account take-over.
• Proficiency in fraud detection technologies and tools e.g. scoring mechanisms, rules engines.
• Advanced data mining knowledge and usage of tools e.g. SQL, R, SAS, Excel.
• Proficiency in machine learning algorithms and technologies.
• Strong analytical acumen, comfortable gathering data from various sources, generating and evaluating insights.
• Excellent written and verbal communication in English and at least one local language.
• Knowledge of KYC processes and credit risks associated with merchant acquisition is a plus.
• Knowledge of banking and credit card regulations is a plus.

Job Qualification
HND, BSc

Job Experience
5 Years

Job Category
Intelligence, Security

Method of Application
APPLY HERE

Closing Date
Not Stated