Front Desk Executive needed at Ventures Platform

Ventures Platform is a "hybrid" Incubator that offers training, mentorship, seed funding, shared services and incubation to existing and aspiring tech entrepreneurs with unique ideas in Health Tech, Government Tech, Agric. Tech, Fin Tech and “Tech as an enabler”. We are looking to hire dynamic, intelligent and forward thinking individuals to join our team and work out of our innovation campus in Abuja.


Job Title: Front Desk and Members Service Executive

Job Qualification
BSc, HND, BA

Location
Abuja

Job Field
Admin, Secretariat

Job Description

• In this role you will act as ventures' platform internal brand ambassador by promptly and efficiently attending to all walk in and internal customer requests.
• Answer customers' questions and provide information on all VP services including incubation co-working, social and lifestyle services.
• Complete membership transactions and on-board paid members with access cards and other needed tools.
• Provide best practice front of office management systems that include visitor receipt & management, telephone systems management and client service management
• Respond to all inbound/walk-in calls/enquiries and forward on to relevant parties as and when applicable
• Provide support and supervision to the office assistant and pool driver in order to ensure they each carry out their duties promptly and ensure that they are working within the set facility and fleet management schedules
• Process new member applications and fees
• Provide concierge services inclusive mail handling, member services etc.
• Create and maintain weekly inventory, fleet and facility management record sheets

Applicant should forward CV and Cover Letter to careers@emergingplatformsgroup.com using the job title as the subject of the mail