Junior Call Centre Agent At Kiote Services Limited

Kiote Services Limited is recruiting to fill the position of:

Junior Call Centre Agent

Status: Full-time

Job Description: 
Below are some of the basic job description:

• Receive inquiry calls from customers
• Identify customer issues and provide possible solutions
• Record client information
• Give step by step instruction to customers

Requirements
Skills and Competency Requirements are:

• Strong use of English language in both verbal and written.
• Must have strong computer skills including Microsoft Office
• Must be analytical and keen to details.
• Ability to talk while encoding data on the computer.
• Must be patient and courteous
• Able to professionally take constructive criticism
• Demonstrates good conflict resolution skills
• Works well in a high volume, fast paced environment
• Able to work effectively without supervision
• Able to sit for up to eight hours

Experience and Qualifications:

• University Degree
• Entry Level

How To Apply
Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com

Note: Shortlisted candidates will be contacted with further information on assessment.