Ultra Media Solutions Limited is a boutique corporate entity that specializes in a diverse range of business disciplines. The core of its operation revolves around Information and Communication Technology ICT Solutions Entertainment and Training Services.
Job Title: Client Service Manager
Job Description
Work with Head of Clients Relations Manager to generate and drive a solid brand message that reflects across all marketing materials and social media content.
Work with campaign team to ensure effective social and digital media campaign for clients Generate, edit, publish and share daily content original text, images, video or HTML that builds meaningful connections on assigned social media platforms action
Set up and optimize company's and clients' social media accounts within each platform to increase the visibility of contents
Collaborate with other departments customer relations, marketing and sales, web solutions, graphics, Training, etc to manage reputation, identify key players and coordinate actions
Respond to business enquiries on assigned social media accounts, BBM, Whatsapp, telephone, email and other platforms and liaise with appropriate departments for prompt actions
Provide feedback to the management as regards customers complaints and conversation & surrounding the band that are taking place in the public sphere.
Continually ensure and implement company's policy, engaging in dialogues and answering questions where appropriate Fosters customer management strategies to retain, service and deepen client relationships on our social platforms
Monitor, listen and respond to potential customers in a “Social” way while cultivating leads and sales
Proven working experience in social media or related field Excellent consulting, and communication skills
Demonstrable social networking experience and social analytic tools knowledge
Positive attitude, detail and customer oriented with good multitasking and organizational ability
Job Qualification
HND, BSc, MSC
Job Location
Lagos
Job Experience
Entry Level 0 - 2 years
Job Category
Administrative
Method of Application
send an email with your cv to info@ultramediasolution.com
Closing Date
30th march, 2016
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