Customer Service Representative Needed At Possible and Affordable Solutions Limited

Possible and Affordable Solutions Limited - We design, produce and sell FURNITURE of all kinds; home, office, hotel, boutique, interior solutions/decorations. We are concerned with functions and aesthetics.

We are recruiting to fill the position of:
Customer Service Representative
Job Location: Lagos
  

Job Description

• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers.
• Greet customers warmly and ascertain problem or reason for calling.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Suggest solutions whemalfunctionshas default.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Work with customer service supervisor to ensure proper customer service is being delivered.

Educational and Experience
HND/BSc
1 year + Experience.
Digital Marketing Associate
Job Location: Lagos
 
 Job Description

• Devising strategies to drive online traffic to the company website.
• Developing and managing digital marketing campaigns
• Utilising a range of techniques including paid search, SEO and PPC.
• Overseeing the social media strategy for the company.
• Managing online brand and product campaigns to raise brand awareness.
• Managing the redesign of the company website.
• Improving the usability, design, content and conversion of the company website
• Responsibility for planning and budgetary control of all digital marketing
• Evaluating customer research, market conditions and competitor data.
• Review new technologies and keep the company at the forefront of developments in digital marketing.

Educational Qualification

• HND/B.Sc (or its equivalent).
• Experience: 2 years + in digital marketing.
• Candidates applying must be available for immediate employment.

Method of Application
Interested and qualified candidates should send their CV's to: career@possibleandaffordable.com

Note: Candidates must be available for immediate employment.
Only candidates residing within Abuja will be considered.