Customer Relationship Supervisor Recruitment at Mannich Consulting Services

Mannich Consulting Services - Our Client, a Leader in the FMCG Industry is currently seeking for immediate employment, suitably qualified candidates to fill the positions below:

Job Title: Customer Relationship Supervisor

Job Location: Lagos, Nigeria

Responsibilities

• Supervise and mentor the credit team assigned
• Assess, review and approve loans as per policy
• Developing and executing plans that will allow the branch to achieve their targets and implement branch strategies.
• Maintain a quality portfolio for the branch as per set target
• Maintain a well-functioning filing system at the branch for all loan documents
• Analyze, compile and submit reports as per reporting standards
• Ensure effective implementation of customer service standards and perform regular meetings with existing and potential customers to identify gaps and potential areas for improvements.

Requirements
Qualification and Skills:

• HND/Bachelor's degree in Business Admin or related fields
• A minimum of 2 years' experience in credit operations as a credit officer in Micro-Finance Environment
• Credit analysis skills and experience
• Experience in Microfinance would be an advantage and preferred
• Experience in Group Lending would be an advantage and preferred
• Fluency in English required, Igbo language proficiency is beneficial
• Must be proficient with Microsoft Excel, Word, and Power Point.

How to Apply:
Interested and qualified candidates are invited to apply by submitting their updated CV and cover letter to: mannichconsultingservices@gmail.com, using the job title as subject of the mail.
Deadline: 15th January, 2015