Job Title: Customer Relationship Supervisor
Job Location: Lagos, Nigeria
Responsibilities
- Supervise and mentor the credit team assigned
- Assess, review and approve loans as per policy
- Developing and executing plans that will allow the branch to achieve their targets and implement branch strategies.
- Maintain a quality portfolio for the branch as per set target
- Maintain a well-functioning filing system at the branch for all loan documents
- Analyze, compile and submit reports as per reporting standards
- Ensure effective implementation of customer service standards and perform regular meetings with existing and potential customers to identify gaps and potential areas for improvements.
Requirements
Qualification and Skills:
- HND/Bachelor's degree in Business Admin or related fields
- A minimum of 2 years' experience in credit operations as a credit officer in Micro-Finance Environment
- Credit analysis skills and experience
- Experience in Microfinance would be an advantage and preferred
- Experience in Group Lending would be an advantage and preferred
- Fluency in English required, Igbo language proficiency is beneficial
- Must be proficient with Microsoft Excel, Word, and Power Point.
How to Apply:
Interested and qualified candidates are invited to apply by submitting their updated CV and cover letter to: mannichconsultingservices@gmail.com, using the job title as subject of the mail.
Deadline: 15th January, 2015
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