A Multinational Transport and Logistics Company Recruiting

We are recruiting to fill the below position:

Job Title:  Customer Service Sales Support

Job Location: Lagos

 Role

• The role is designed to foster relationships and to retain more profitable business by assisting in ensuring new and existing vendors receive the highest level of service and support.

Responsibilities

•     Manage the Company's interactions with Vendors and End Users
•     Take inbound service related calls and overflow account management calls
•     Initiate outbound calls as needed to assist the Business Development Manager in the organization of their pipeline
•     Provide support to the sales team by relieving them of administrative work including but not limited to, application entry, price quotations, information input, generating lease documentation, and product training
•     Evaluate the vendors needs during every call to ensure they understand the process; programs and products
•     Provide exceptional customer service, on demand trainings and schedule formal training if applicable
•     Work as a liaison between approved Vendors, Sales Reps, Credit and Lease Processing teams
•     Ensure all processing turn times are being met including securing outstanding documentation
•     Provide management with Vendor feedback on inefficiencies in the current process and competitive information

Skills & Requirements
Skills, Knowledge and Characteristics:

•     Bachelor's degree
•     4 years of experience in a Service or Sales environment
•     Engaging and customer friendly with desire to help
•     Good business acumen
•     Strong negotiation skills and persuasiveness
•     Detail Oriented
•     Ability to multitask in a fast paced environment
•     Solid written and verbal communication skills
•     Relies on experience and judgment to plan and accomplish goals
•     To be self-motivated but able to work as part of a team
•     Confidence presenting ideas and plans
•     Exceptional organizational and time-management skills
•     Familiar with standard concepts, practices, and procedures within the leasing industry including lease underwriting and credit requirements a plus.

How To Apply:

Interested and qualified candidates should forward their CVs to: faso@bestsearchrecruitment.com

Deadline: 8th December, 2014