Required with your submitted CV are the following; your current earning information and your DOB. Your contact details should contain active phone numbers and email addresses. Review your CV every time you make a submission, one CV does not fit all jobs. Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, the file type must be PDF or DOCX, the preference being word documents, any response that contains a file name such as “My CV or My Resume” cannot be treated.
Please note short listing is based on the requirements in the given job descriptions below such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience, as specified in the job descriptions.
Location: Lagos, Nigeria
Closing Date: Tuesday, 18th March 2014
Email CV to: jobs@sigmaqualitas.com
OLD VACANCIES: &n bsp;
1. manager enterprise solution
2. specialist enterprise resource planning-erp
3. manager application management
4. manager service management
5. specialist incident, problem and change
6. specialist continous service improvement
NEW VACANCIES:
7. banking oracle erp support officer
8. banking data center expert
9. banking it security hod
10. key account manager
11. finance business partner
12. credit controller
13. regional sales manager
14. Logistics and Supply Chain Manager
15. INFORMATION TECHNOLOGY POWER ENGINEER
DETAILED JOB DESCRIPTIONS
manager Enterprise solution
Core Job Functions / Responsibility:
Oversee the design and implementation of enterprise solutions/applications and provide operational business information for day-to-day running of the business.
Provide overall guidance and direction in the execution of the functions and activities of the Enterprise Solutions unit.
Primary activities
TACTICAL
1) Provide input in the definition of IT policies, projects and service levels.
2) Provide input in the development of the applications strategy and plan in line with overall IT strategy and the company’s needs and objectives.
3) Assist the Director, IT Strategy, Planning and Architecture in communicating the division’s strategic direction and objectives to all staff.
4) Coordinate the development of policies, processes and procedures for the design, deployment and integration of enterprise solutions/applications.
5) Keep abreast of global and local best practice as it relates to the team/ function’s activities.
6) Continuously review the unit/ team’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
7) Identify required resources, personnel, funding to achieve the unit/ function’s strategy.
8) Establish and maintain relationship with key internal and external stakeholders.
OPERATIONAL
1) Coordinate the day-to-day activities of the unit.
2) Liaise with user departments to determine the enterprise solution needs of the organization.
3) Ensure alignment of identified enterprise solution(s) with the business and IT strategy.
4) Coordinate detailed preliminary review of new/proposed enterprise solution, to determine alignment with business and IT strategy.
5) Oversee the identification and documentation of user requirements for new enterprise solution.
6) Coordinate the documentation of Request for Proposal/Request for Quotation for new enterprise solution based on user requirements.
7) Participate in the evaluation and selection of vendors for deployment of enterprise solution.
8) Oversee the solution development life cycle, ensuring compliance with specified standards, procedures and methodologies.
9) Liaise with Program Managers to coordinate the development and implementation of project plans and timelines, to meet enterprise solutions needs.
10) Oversee user acceptance testing and go-live of new enterprise solutions in liaison with relevant business teams.
11) Oversee post implementation review of deployed enterprise solution and ensure timely and effective resolution of issues.
12) Provide support and expertise in the deployment of off-the-shelve software applications.
13) Ensure adequate user training on new enterprise solutions.
14) Ensure adequate post-implementation support for deployed solutions in liaison with user support team.
15) Coordinate continuous evaluation of system performance in order to ensure continuing relevance of enterprise solutions provided.
16) Ensure the availability of documented policies and procedures/user guide for newly developed enterprise solutions
17) Oversee deployment of patches and upgrades to installed enterprise solutions.
18) Manage relationships with third party IT vendors/suppliers.
19) Keep self and teams abreast of business process changes and proactively identify and develop solutions to ensure optimization of technology in business processes.
20) Implement the function’s work programs and plans in line with agreed upon procedures and guidelines.
21) Plan and manage the human and material resources of the team/ function to optimize performance, morale and enhance productivity.
22) Manage inter-functional relations to ensure synergy across the various departmental functions
23) Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
24) Monitor and control the budgetary needs of the unit/function.
25) Prepare/compile agreed periodic activity and performance reports for the attention of the Director, IT Strategy, Planning and Architecture.
26) Perform any other duties as assigned by the Director, Strategy, Planning and Architecture
Job Requirements and Skills
Graduate Qualifications: A First degree from a recognized University REQUIRED.
Post Graduate Qualifications: Post Graduate Degree Technology and MBA is of ADVANTAGE
Experience: 12 to 14 years work experience with at least 5 years at managerial position (NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.) is of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• User Support and Maintenance skills
• Business Application Development skills
• Business Application Knowledge skills
• Business Application Support & Maintenance skills
• Communication Skills
• Influencing and Negotiation skills
• Presentation/Facilitation skills
• Leadership and People Management Behavior skills
• Passion for Excellence skills
• Integrity
• Empowering people skills
• Growing people skills
• Team work and Customer Focus
• Location: Lagos
SPECIALIST, ENTERPRISE RESOURCE PLANNING-ERP
Core Job Functions / Responsibility:
Work with Manager, ERP in the design and implementation of Enterprise Resource Planning (ERP) systems by IT vendors.
Primary activities
1) Assist in the identification of user requirements for new ERP systems.
2) Participate in the documentation of Request for Proposal/Request for Quotation for new ERP systems based on user requirements.
3) Support Manager, ERP managing all projects relating to the deployment of new ERP Modules to ensure achievement of corporate objectives.
4) Assist in providing advisory support in the implementation and integration of new ERP and collaboration systems.
5) Facilitate user acceptance testing in liaison with relevant business teams.
6) Provide support in go-live of new ERP and collaboration systems.
7) Assist in facilitating user training on new ERP and collaboration systems.
8) Assist in providing user support for deployed solutions
9) Support IT vendor in the deployment of off-the-shelve ERP.
10) Distribute documented policies and procedures/user guide for newly deployed ERP and collaboration systems to end users.
11) Gather and analyses end user feedback for post implementation review of deployed ERP and systems and ensure timely and effective resolution of issues.
12) Participate in the evaluation of ERP system performance in order to ensure continuing relevance of enterprise solutions provided.
13) Monitor the performance of installed ERP systems to ensure efficient workflow of EMTS operations.
14) Participate in the deployment of patches and upgrades to ERP and collaboration systems.
15) Assist in ensuring minimal impact to end user services during system changes, upgrades, patches or bug fixes.
16) Provide support in the resolution of ERP-related problems escalated by Enterprise Applications Support team.
17) Record feedback from the Enterprise Applications Support team to ensure prompt improvement of the ERP and collaboration systems.
18) Assist in managing relationships with third party IT vendors/suppliers.
19) Attend team/divisional/departmental meetings as required.
20) Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, ERP.
21) Perform any other duties as assigned by the Manager, ERP.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5 to 7 years’ post NYSC relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, ORACEL, JAVA etc.), ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior analytical.
• Business Application Knowledge
• User Support and Maintenance
• Communication
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus
• Location: Lagos
MANAGER APPLICATION MANAGEMENT
Core Job Functions / Responsibility:
The role of an applications manager generally involves the supervision of software applications within a business. This position is typically responsible for planning the process of integrating applications that are important to business operations and employee productivity. Most duties consist of the installation, upgrading, and daily maintenance of software applications. Part of his or her job may also include monitoring the applications network to prevent virus attacks and security breaches.
Primary activities
1) Supervise and coordinate the analysis, evaluation, development, testing and implementation of complex computer software applications. Oversee the analysis of user needs and make recommendation of software applications.
2) The responsibility of an applications manager may include overseeing the installation process of new applications. This person may select new software applications that aid in employee productivity for the company. Part of the installation process may also include ensuring the new software complies with the company’s software policy.
3) The applications manager may investigate the use of potential systems and the compatibility with the current network environment. Typically, the investigation determines the financial costs and effect upgrades might have on computer systems.
4) Daily maintenance of software applications may also fall under an applications manager’s job description. Generally, maintenance may include monitoring application functionality to guarantee the availability of software on the computer network. Creating a backup system for applications and files associated with business operations is another maintenance function for an applications manager.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 7 to 10 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
MANAGER SERVICE MANAGEMENT
Core Job Functions / Responsibility:
Oversees all service support and service delivery actions taken to ensure they meet business needs and IT requirements and continuously seek innovative ways of improving IT support services.
Primary activities
1) Translates the Business Plan and IT Strategy into specific deliverables with respect to Information Technology Governance.
2) Establishes the governance frameworks and strict compliance within the IT organization, for IT Service Management, IT Quality Assurance and Service Performance Management.
3) Plans and ensures implementation of these IT Service internal processes using best practice standards which include Six Sigma, PAS56, COSO, ISO31000, OCTAVE, NIST, MOR, ISACA SOX, COBIT, Val IT, BS25999, ITIL, ISO27001, BS17799, MSF, PMBOK, Prince 2, ISACA CGEIT, eTOM, SOA, TOGAF, Zachmann, SFIA, ISO 20000 and MOF using both internal and managed external resources/suppliers.
4) Participate in the development and planning of IT strategy, policies, projects, service Levels and serves as the customer advocate within the IT organization.
5) Provides critical support and substantive management for the consistent implementation of the IT Steering Committee, IT Project Management Board, Service Review Committee and the Change Control Board.
6) Enforce the highest standard of Change Control, to guarantee that the production systems run ONLY authorized and tested configurations.
7) Implement rigorous automated configuration audits, using appropriate tools.
8) Ensure the establishment of a managed Solutions Life-Cycle environment of Test, Development, Staging/QA and Production Systems.
9) Oversees the Management of Service Levels with internal and external suppliers.
10) Manages Service Continuity through enforced standards of document management for Requirements, Analysis, Design, Implementation and Operations documents.
11) Ensures implementation of the IT Strategy and Plans within the operations that implement and enforce IT Service Management best practices (ITIL and ISO 20000)
12) Manages Business Continuity through enforced standards of document management for Requirements, Analysis, Design, Implementation and Operations documents, within IT Services.
13) Define and enforce Service Management Policies and Procedures.
14) Oversee development of ITSM-based management processes and controls to ensure quality is maintained to meet business objectives
15) Champion IT service culture and promote service improvements on an on-going basis to continually improve quality and customer satisfaction with IT services
16) Coordinate the daily administration (including any referral or escalation as may be necessary) of Service Management issues which arise in connection with ITSM Services
17) Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to ITSM services to improve
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 7 to 10 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
SPECIALIST INCIDENT, PROBLEM AND CHANGE MANAGEMENT
Core Job Functions / Responsibility:
The Incident Management department is the Central Communication point for Major Incidents managed by the organization. He is responsible for the complete process adherence and handling of problems according to SLAs. He will apply a structured methodology and lead change management.
Primary activities
1) Respond to user escalations and engage functional escalation and service delivery management as required.
2) Responsible for escalating Incidents and User Service Requests within the organization
3) Assist the queue managers with the correct rerouting of the misrouted tickets
4) Participate in incident management meetings
5) Identify process improvements
6) Provide incident report to problem management
7) Monitoring of tickets and taking the actions necessary to meet service targets
8) Managing Incidents including Major Incident with a priority of “Critical” or “High”,
9) Managing user escalations for Incidents and user service requests,
10) Ensuring correct execution of Incident Management Process is sent
11) Assess the change impact
12) Complete change management assessments
13) Create change management strategy
14) Identify, analyze, prepare risk mitigation tactics
15) Identify and manage anticipated resistance
16) Support communication efforts and Support training efforts
17) Integrate change management activities into project plan
18) Evaluate and ensure user readiness
19) Manage stakeholders
20) Track and report issues
21) Define and measure success metrics and monitor change progress
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5 to 7 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Business Application Development skills
• Location: Lagos
SPECIALIST CONTINOUS SERVICE IMPROVEMENT
Core Job Functions / Responsibility:
Increase the efficiency, maximizing the effectiveness and optimizing the cost of services and the underlying IT service management processes. Ensure that improvement opportunities are identified throughout the entire service lifecycle. Continually align and re-align IT services to the changing business needs by identifying and implementing improvements to IT services that support business processes.
Primary activities
1) Review, analyses and make recommendations on improvement opportunities in each lifecycle phase:
a. Service strategy
b. Service design
c. Service transition
d. Service operation
2) Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes
3) Improve cost effectiveness of delivering IT services without sacrificing customer satisfaction
4) Review management information and trends to ensure that services are meeting agreed service levels
5) Review management information and trends to ensure that the output of ITSM processes are achieving the desired results
6) Conduct maturity assessments against the process activities and roles to highlight areas of improvement or concern
7) Conduct internal audits verifying compliance
8) Conduct external and internal service reviews to identify CSI opportunities
9) Review analyzed data
10) Present recommendations to senior management for improvement
11) Help prioritize improvement opportunities
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5 to 7 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, highly organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Business Application Development skills
• Location: Lagos
BANKING ORACLE ERP SUPPORT OFFICER
Core Job Functions / Responsibility:
This role is responsible for providing System Administration, DBA and Developer support for the Oracle EBS suite. This includes deep understanding of the EBS suite (framework, database platform, database schema, tools) and the ability to troubleshoot and resolve technical issues within the EBS suite. Under limited supervision, responsible for ensuring the reliable performance of Enterprise Resource Planning (ERP) systems.
Monitors and maintains ERP systems configuration, software, operating systems and third party components. Implements, tests and designs elements of ERP systems and applications. Resolves ERP related hardware, software and system problems. Installs new software releases and system upgrades, and evaluates and installs patches. Completes responsibilities including systems integration, operating system configuration, application configuration, tuning and scheduling jobs.
Primary activities
1. System administration for EBS & ancillary applications
a. Provide system administration of the EBS Suite (Oracle Application Framework, Oracle Workflow, Oracle Database platform and schema, XML Publisher, AME, Oracle Forms, Oracle Reports, Oracle D2K tools), other technical components (SOA, BPEL, OAM, IAM, OEM) and third-party systems
b. Troubleshoot and resolve technical issues related to the same.
c. Ensure ongoing integrity, performance and consistent uptime for applications and databases
2. Change management
a. Review internal work instructions and process promotion requests,
b. Pre/post-review & approve executions from 3rd-party vendors,
c. Pre/post-review & approve change requests;
d. Update, review & approve SDLC documents;
3. Peripherals support
a. Install, qualify and support ERP peripherals (including barcode scanners, label printers, scales)
4. Support structure performance
a. Build, deploy, maintain dashboards using OBIEE
b. Measure client satisfaction
c. Propose, evaluate & implement support process improvements
5. System enhancements
a. Assist in the design of solutions (including RICE and Workflow components) pertaining to the Oracle Applications environment such as the creation of interfaces to other applications
b. Work closely with the ERP team to address system enhancements and process issues.
c. Thoroughly test configurations, business rules, extensions, enhancements / modifications and management of the migration process into the production environment.
d. Document procedures / processes.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5-7 years working experience Minimum 3 year of Oracle ERP exposure is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (ORACLE, JAVA, MYSQL etc.), ITIL, Microsoft Dynamics, Testing, Database 11g, Database 10g, Database Security etc. would be of ADVANTAGE
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Dedicated, good team consciousness.
• Strong oral and written communication skills
• Strong interpersonal and collaborative teamwork
• Good Communication and Interpersonal Skills
• Problem Solving Skills, Leadership and People Management Behavior skills
• Passion for Excellence skills and Integrity
• Location: Lagos
BANKING DATA CENTRE EXPERT
Core Job Functions / Responsibility:
The candidate should be willing to work with challenges and grow together in the field of Data center facility.
Primary activities
1) Responsible for data center facilities implementation design, including processing, cost budgeting and project scheduling, etc.
2) Provide delivery design support for data center project;
3) Responsible for risk analysis and tracing for important delivery project
4) Responsible for new technology of facility research
5) assist to construct and enhance DC facility design capability
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5- 7 years’ in work experience ESSENTIAL
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, Quality Technician Certification (CQT) etc. would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• In-depth knowledge of the data center facilities, including power supply system, HVAC system, Low Voltage system, decoration system, fire suppression & detection system, etc.
• Possess a strong awareness of current and emerging industry standards as well as vendors and technologies as they relate to the data center facilities.
• Good Communication and Interpersonal Skills
• Influencing and Negotiation skills
• Presentation/Facilitation skills, Leadership and People Management Behaviors skills
• Passion for Excellence, Integrity, Empowering people and Growing people skills
• Team work and Customer Focus
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
BANKING IT SECURITY HOD
Core Job Functions / Responsibility:
The Information Security SME should be an information security professional and have good demonstrable experience in the following areas.
Primary activities
1) A member of the Global Security Team, the role of the Information Security Officer, as principal security adviser to the MS team, is to:
2) Provide consultation and security focus to the account’s regional management through the provision of advice, guidance, strategic planning and project management.
3) Provide an interface with the customer security officers.
4) Provide a focal point for information security knowledge and security activities.
5) Take responsibility for the end-to-end security of the business process, managing, assessing and initiating the implementation of all information security controls.
6) Remain independent and report directly to the Delivery Management leads and Global Security Officer.
7) Manage specific contract growth/account opportunities using proven account management skills
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Banking Environment REQUIRED.
Experience: 12-15 years’ in Security and Compliance Tools work experience ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), CEH, CISA, CISM, BCM, etc. would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• An in depth understanding of information security, ISMS, Information security policies, security process and standards for logical and physical security implementations.
• At least three years information security experience at managerial level.
• A good understanding of the information security control measures as defined in ISO27001/22301, OWASP,WASC, FISMA, PCI controls(DSS & PA), STRIDE& DREAD, Security Risk management, vulnerability management & Security Compliance management
• A working knowledge of Risk calculation and management
• The ability to support, manage and run information security audits.
• A E2E understanding of security architecture, firewall policy and configuration.
• Good understanding of BCM Design, Planning & Execution
• Account management skills
• Commercial experience and skills
• Ability to deal with all levels in the Organization and Account management
• Good Communication and Interpersonal Skills
• Presentation/Facilitation skills, Leadership and People Management Behavior skills
• Passion for Excellence, Integrity, Empowering people and Growing people skills
• Team work and Customer Focus
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
key accounts manager
Core Job Functions / Responsibility:
To manage national network of international supermarkets during the set up phase and leverage this to build other businesses post set-up phase and further develop the strong local supermarket chains nationally.
Primary activities
1) Build business relationship with key accounts
2) Deliver profitable sales volume for the selected accounts
3) Manage shelving and product facings in outlets
4) Lead logistics, inventory and stocking of international supermarkets
5) Manage accounts' credit portfolio with the company
6) Support Global Brands to drive flawless activation of programs in international supermarkets
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an FMCG Environment REQUIRED.
Experience: 5- 7 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Strong commercial background
• Business management skills (planning, forecasting, budgeting and evaluation)
• Existing knowledge of key account operations and contacts
• Knowledge of trade terms, pricing, discount and rebates
• Knowledge on Customer Relationship Management
• Excellent verbal and written communication skills
• Strong organizational skills
• Must possess leadership and supervisory skills abilities
• An overseas/international experience would be a distinct advantage
• Location: Lagos
FINANCE BUSINESS PARTNER
Core Job Functions / Responsibility:
To support the subsidiary with strategy, execution, business revenue planning and forecasting. The successful candidate will provide support on all matters relating to delivering Management and also to provide expertise and proficient insight to help drive business decision making.
Primary activities
1) To assess and influence progress towards strategic goals, both quantitative and qualitative, and act as a strategic business counselor and trusted advisor.
2) Identify and define business opportunities and risks in order to create sustainable value.
3) Support management with relevant information to drive improved performance
4) Ensure business decisions are grounded in sound financial analysis
5) Interpret management information to deliver understanding of business requirements.
6) Understand the Business strategy and provide highly relevant insight into business performance
7) Support the Finance Function in protecting the assets of the company and in ensuring compliance with financial regulations build business relationship with key accounts
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an FMCG Environment REQUIRED.
Experience: 5- 7 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications in (Accounting/Finance) and ACCA, CIMA or similar Certification would be of ADVANTAGE
.
Key Skills:
· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
· Advanced computer skills (Excel, Word, Access and PowerPoint) and CRM applications
· Collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements
· Assist in producing short to medium as well as long-term business plans
· Managing budgets : Balance Sheet and P&L
· A strong sense of purpose and responsibility with excellent interpersonal skills, good communicator with attention to detail and disciplined
· Exceptional ability to work independently and under pressure
· Possession of a high sense of integrity
· Leadership skills, self-driven, results oriented and a clear focus on high quality and business profit.
· Open minded, a progressive thinker, a listener and an individual who is comfortable with participation from fellow employee Advanced computer skills (Excel, Word, Access and PowerPoint) and CRM applications
· Location: Lagos
credit controller
Core Job Functions / Responsibility:
To ensure that the achievement of customer collection targets, essential to the profitability of the company, are obtained.
Primary activities
1) Ensure invoices are sent to customers on time and follow up
2) Chase debt by telephone and email and reducing debtor days.
3) Allocate payments in accordance with customer remittances.
4) Process and generate reminder letters and monthly statements.
5) Liaise with the sales and accounts receivable teams to resolve outstanding queries
6) Ensure that all major accounts work to agreed order to cash cycle
7) Daily and month end reporting and customer account reconciliations.
8) Investigate and resolve queries relating to non-payment of invoices
9) Work to strict monthly and annually collections targets.
10) Regularly check the client profile in the information system.
11) Manage relationships with the clients in order to reduce exposure to potential bad debt.
12) Prepare weekly cash forecasts including customer collections.
13) Report to the CFO on a monthly basis on outstanding accounts. Build business relationship with key accounts
Job Requirements and Skills
Graduate Qualifications: A First degree Finance, BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: 5 years’ experience of working in a finance department with exposure to credit control REQUIRED.
Experience: 5- 7 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Excellent communication skills at all levels
• Results and target driven
• Adept knowledge of Word, Excel are required
• High standard of numeracy, accuracy with attention to detail
• A team player with a flexible approach and a willingness to learn
• Outgoing and confident personality who is able to operate at all levels
• A self-starter who is pro-active and can set and achieve goals
• Strong organizational and time management skills
• Ability to recognize potential risks to the company that should be escalated
• Location: Lagos
regional sales manager
Core Job Functions / Responsibility:
Plan, direct and implement Sales strategies and programs to achieve or exceed the sales objectives for the region.
Primary activities
a) Develops Sales plans and budgets to achieve or exceed the annual sales objectives for the region. Monitor and control the sales budget to ensure optimum utilization of resources in the region.
b) Generate sales of products in the region through a team of salesmen in order to achieve or exceed the annual sales targets.
c) Conduct regular market visits to check route coverage, competitor activity and continuously search for new opportunities in order to increase sales in the region.
d) Provide distributors and customers in the region with information about new or improved products and services in order to improve sales in the region
e) Develop and maintain an efficient distribution network to ensure the comprehensive availability of products and services across the region to achieve or exceed the sales targets
f) Establish and ensure that all sales administration procedures relating to the region are properly implemented to support the sales teams in their efforts to accomplish the sales targets
g) Co-ordinate and follow up with the warehouse/storekeeper to ensure that adequate inventory stock of product is maintained for the Region in order to meet the sales delivery schedules and provide the distributors with superior levels of service and meet the needs of the customer
h) Liaise with the Head Office to ensure that adequate marketing support by way of merchandising and promotions is available in the region in order to provide brand visibility and promote sales in the region
i) Develop the necessary Regional Sales Management organization structure and ensure the right caliber of staffing and appropriate training to meet all job requirements. Provide leadership so that staff are well motivated and engaged to stay and contribute effectively to the organization
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an FMCG Environment REQUIRED.
Experience: 10-12 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Strong commercial background
• Knowledge on Customer Relationship Management
• Excellent verbal and written communication skills
• Strong organizational skills
• Must possess leadership and supervisory skills abilities
• An overseas/international experience would be a distinct advantage
• Location: Lagos
LOGISTIC AND SUPPLY CHAIN manager
Core Job Functions / Responsibility:
1. The Logistics Manager will be required to handle technical details relating to possibly international transportation, such as customs regulations and any necessary documentation.
2. Will be required to efficiently evaluate the costs of transportation, services and inventory within any budget or distribution strategy.
3. Must have a knowledge of national and international import/export legislation and must be able to effectively troubleshoot any issues that may arise in international freight transportation.
4. Must also build relationships with Logistics mediators and work closely with package engineers to ensure the protection of freight in transportation.
5. Documentation and organisation is important – any changes to operating procedures, prioritisation or any problems must be documented and communicated accurately.
6. A range of business tasks will be undertaken to support the smooth and efficient operation of supply chain processes, and tasks these include:
a. monitoring the quality, quantity, cost and efficiency of the movement and storage of goods;
b. coordinating and controlling the order cycle and associated information systems;
c. analysing data to monitor performance and plan improvements and demand;
d. allocating and managing staff resources according to changing needs;
e. liaising and negotiating with customers and suppliers;
f. developing business by gaining new contracts, analysing logistical problems and producing new solutions.
7. Managing warehouse or transport staff, with regards to implementing health and safety procedures, managing staff training issues, motivating other members of the team, project management and setting objectives.
Job Requirements and Skills
Graduate Qualifications: A First degree BA, BSc, BTec, Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an IT / Telecoms Environment REQUIRED.
Experience: 10-12 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Strong commercial background
• Knowledge on Customer Relationship Management
• logistics
• international transport
• supply chain management
• transport management
• Excellent verbal and written communication skills
• Strong organizational skills
• Must possess leadership and supervisory skills abilities
• An overseas/international experience would be a distinct advantage
• Location: Lagos
INFORMATION TECHNOLOGY POWER ENgINEER (BANKING)
Core Job Functions / Responsibility:
Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, power generators, DC rectifiers, inverters and DX cooling, fire alarm/suppression and monitoring systems. Ability to provide technical and operational support in the design, development., installation and maintenance of complex equipment and systems. Review complex task plans, drawings and installation schematics and provide continual guidance throughout task duration
• Perform complex site surveys to develop base or installation design plans. Principal activities are preparation of power system device evaluation, protective device coordination and arc flash studies
• Design power system facilities and equipment and coordinate construction, operations and maintenance of electric power generating, receiving and distribution stations, transmission lines and distribution systems and equipment. Provide support during critical network incidents
• Facilitate and ensure 100% power availability at all network sites. Track power outages with a vision of driving continuous improvement in network availability and service quality
• Design and plan layouts of generating plants, transmission and distribution lines, and receiving and distribution stations
• Implement/ execute all preventive and corrective maintenance
• Update technical documentation, drawings and operational logs pertaining to construction and maintenance activities
• Prepare drawings specifying type of equipment and materials to be used in construction and equipment installation
• React to emergency faults and ensure that all faults are rectified promptly within contracted SLAs
• Ensure regular audits of M&E installations for BTS, BSC MGW and Data Centres
• Complete and submit reports covering all job activities
• Estimate labour, materials, construction and equipment costs
• Inspect completed installations to ensure that they conform with design and equipment specifications and safety standards
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5- 7 years’ in work experience ESSENTIAL
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, Quality Technician Certification (CQT) etc. would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• In-depth knowledge of the data center facilities, including power supply system, HVAC system, Low Voltage system, decoration system, fire suppression & detection system, etc.
• Possess a strong awareness of current and emerging industry standards as well as vendors and technologies as they relate to the data center facilities.
• Good Communication and Interpersonal Skills
• Influencing and Negotiation skills
• Presentation/Facilitation skills, Leadership and People Management Behaviors skills
• Passion for Excellence, Integrity, Empowering people and Growing people skills
• Team work and Customer Focus
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
Please note short listing is based on the requirements in the given job descriptions below such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience, as specified in the job descriptions.
Location: Lagos, Nigeria
Closing Date: Tuesday, 18th March 2014
Email CV to: jobs@sigmaqualitas.com
OLD VACANCIES: &n bsp;
1. manager enterprise solution
2. specialist enterprise resource planning-erp
3. manager application management
4. manager service management
5. specialist incident, problem and change
6. specialist continous service improvement
NEW VACANCIES:
7. banking oracle erp support officer
8. banking data center expert
9. banking it security hod
10. key account manager
11. finance business partner
12. credit controller
13. regional sales manager
14. Logistics and Supply Chain Manager
15. INFORMATION TECHNOLOGY POWER ENGINEER
DETAILED JOB DESCRIPTIONS
manager Enterprise solution
Core Job Functions / Responsibility:
Oversee the design and implementation of enterprise solutions/applications and provide operational business information for day-to-day running of the business.
Provide overall guidance and direction in the execution of the functions and activities of the Enterprise Solutions unit.
Primary activities
TACTICAL
1) Provide input in the definition of IT policies, projects and service levels.
2) Provide input in the development of the applications strategy and plan in line with overall IT strategy and the company’s needs and objectives.
3) Assist the Director, IT Strategy, Planning and Architecture in communicating the division’s strategic direction and objectives to all staff.
4) Coordinate the development of policies, processes and procedures for the design, deployment and integration of enterprise solutions/applications.
5) Keep abreast of global and local best practice as it relates to the team/ function’s activities.
6) Continuously review the unit/ team’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
7) Identify required resources, personnel, funding to achieve the unit/ function’s strategy.
8) Establish and maintain relationship with key internal and external stakeholders.
OPERATIONAL
1) Coordinate the day-to-day activities of the unit.
2) Liaise with user departments to determine the enterprise solution needs of the organization.
3) Ensure alignment of identified enterprise solution(s) with the business and IT strategy.
4) Coordinate detailed preliminary review of new/proposed enterprise solution, to determine alignment with business and IT strategy.
5) Oversee the identification and documentation of user requirements for new enterprise solution.
6) Coordinate the documentation of Request for Proposal/Request for Quotation for new enterprise solution based on user requirements.
7) Participate in the evaluation and selection of vendors for deployment of enterprise solution.
8) Oversee the solution development life cycle, ensuring compliance with specified standards, procedures and methodologies.
9) Liaise with Program Managers to coordinate the development and implementation of project plans and timelines, to meet enterprise solutions needs.
10) Oversee user acceptance testing and go-live of new enterprise solutions in liaison with relevant business teams.
11) Oversee post implementation review of deployed enterprise solution and ensure timely and effective resolution of issues.
12) Provide support and expertise in the deployment of off-the-shelve software applications.
13) Ensure adequate user training on new enterprise solutions.
14) Ensure adequate post-implementation support for deployed solutions in liaison with user support team.
15) Coordinate continuous evaluation of system performance in order to ensure continuing relevance of enterprise solutions provided.
16) Ensure the availability of documented policies and procedures/user guide for newly developed enterprise solutions
17) Oversee deployment of patches and upgrades to installed enterprise solutions.
18) Manage relationships with third party IT vendors/suppliers.
19) Keep self and teams abreast of business process changes and proactively identify and develop solutions to ensure optimization of technology in business processes.
20) Implement the function’s work programs and plans in line with agreed upon procedures and guidelines.
21) Plan and manage the human and material resources of the team/ function to optimize performance, morale and enhance productivity.
22) Manage inter-functional relations to ensure synergy across the various departmental functions
23) Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
24) Monitor and control the budgetary needs of the unit/function.
25) Prepare/compile agreed periodic activity and performance reports for the attention of the Director, IT Strategy, Planning and Architecture.
26) Perform any other duties as assigned by the Director, Strategy, Planning and Architecture
Job Requirements and Skills
Graduate Qualifications: A First degree from a recognized University REQUIRED.
Post Graduate Qualifications: Post Graduate Degree Technology and MBA is of ADVANTAGE
Experience: 12 to 14 years work experience with at least 5 years at managerial position (NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.) is of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• User Support and Maintenance skills
• Business Application Development skills
• Business Application Knowledge skills
• Business Application Support & Maintenance skills
• Communication Skills
• Influencing and Negotiation skills
• Presentation/Facilitation skills
• Leadership and People Management Behavior skills
• Passion for Excellence skills
• Integrity
• Empowering people skills
• Growing people skills
• Team work and Customer Focus
• Location: Lagos
SPECIALIST, ENTERPRISE RESOURCE PLANNING-ERP
Core Job Functions / Responsibility:
Work with Manager, ERP in the design and implementation of Enterprise Resource Planning (ERP) systems by IT vendors.
Primary activities
1) Assist in the identification of user requirements for new ERP systems.
2) Participate in the documentation of Request for Proposal/Request for Quotation for new ERP systems based on user requirements.
3) Support Manager, ERP managing all projects relating to the deployment of new ERP Modules to ensure achievement of corporate objectives.
4) Assist in providing advisory support in the implementation and integration of new ERP and collaboration systems.
5) Facilitate user acceptance testing in liaison with relevant business teams.
6) Provide support in go-live of new ERP and collaboration systems.
7) Assist in facilitating user training on new ERP and collaboration systems.
8) Assist in providing user support for deployed solutions
9) Support IT vendor in the deployment of off-the-shelve ERP.
10) Distribute documented policies and procedures/user guide for newly deployed ERP and collaboration systems to end users.
11) Gather and analyses end user feedback for post implementation review of deployed ERP and systems and ensure timely and effective resolution of issues.
12) Participate in the evaluation of ERP system performance in order to ensure continuing relevance of enterprise solutions provided.
13) Monitor the performance of installed ERP systems to ensure efficient workflow of EMTS operations.
14) Participate in the deployment of patches and upgrades to ERP and collaboration systems.
15) Assist in ensuring minimal impact to end user services during system changes, upgrades, patches or bug fixes.
16) Provide support in the resolution of ERP-related problems escalated by Enterprise Applications Support team.
17) Record feedback from the Enterprise Applications Support team to ensure prompt improvement of the ERP and collaboration systems.
18) Assist in managing relationships with third party IT vendors/suppliers.
19) Attend team/divisional/departmental meetings as required.
20) Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, ERP.
21) Perform any other duties as assigned by the Manager, ERP.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5 to 7 years’ post NYSC relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, ORACEL, JAVA etc.), ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior analytical.
• Business Application Knowledge
• User Support and Maintenance
• Communication
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus
• Location: Lagos
MANAGER APPLICATION MANAGEMENT
Core Job Functions / Responsibility:
The role of an applications manager generally involves the supervision of software applications within a business. This position is typically responsible for planning the process of integrating applications that are important to business operations and employee productivity. Most duties consist of the installation, upgrading, and daily maintenance of software applications. Part of his or her job may also include monitoring the applications network to prevent virus attacks and security breaches.
Primary activities
1) Supervise and coordinate the analysis, evaluation, development, testing and implementation of complex computer software applications. Oversee the analysis of user needs and make recommendation of software applications.
2) The responsibility of an applications manager may include overseeing the installation process of new applications. This person may select new software applications that aid in employee productivity for the company. Part of the installation process may also include ensuring the new software complies with the company’s software policy.
3) The applications manager may investigate the use of potential systems and the compatibility with the current network environment. Typically, the investigation determines the financial costs and effect upgrades might have on computer systems.
4) Daily maintenance of software applications may also fall under an applications manager’s job description. Generally, maintenance may include monitoring application functionality to guarantee the availability of software on the computer network. Creating a backup system for applications and files associated with business operations is another maintenance function for an applications manager.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 7 to 10 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
MANAGER SERVICE MANAGEMENT
Core Job Functions / Responsibility:
Oversees all service support and service delivery actions taken to ensure they meet business needs and IT requirements and continuously seek innovative ways of improving IT support services.
Primary activities
1) Translates the Business Plan and IT Strategy into specific deliverables with respect to Information Technology Governance.
2) Establishes the governance frameworks and strict compliance within the IT organization, for IT Service Management, IT Quality Assurance and Service Performance Management.
3) Plans and ensures implementation of these IT Service internal processes using best practice standards which include Six Sigma, PAS56, COSO, ISO31000, OCTAVE, NIST, MOR, ISACA SOX, COBIT, Val IT, BS25999, ITIL, ISO27001, BS17799, MSF, PMBOK, Prince 2, ISACA CGEIT, eTOM, SOA, TOGAF, Zachmann, SFIA, ISO 20000 and MOF using both internal and managed external resources/suppliers.
4) Participate in the development and planning of IT strategy, policies, projects, service Levels and serves as the customer advocate within the IT organization.
5) Provides critical support and substantive management for the consistent implementation of the IT Steering Committee, IT Project Management Board, Service Review Committee and the Change Control Board.
6) Enforce the highest standard of Change Control, to guarantee that the production systems run ONLY authorized and tested configurations.
7) Implement rigorous automated configuration audits, using appropriate tools.
8) Ensure the establishment of a managed Solutions Life-Cycle environment of Test, Development, Staging/QA and Production Systems.
9) Oversees the Management of Service Levels with internal and external suppliers.
10) Manages Service Continuity through enforced standards of document management for Requirements, Analysis, Design, Implementation and Operations documents.
11) Ensures implementation of the IT Strategy and Plans within the operations that implement and enforce IT Service Management best practices (ITIL and ISO 20000)
12) Manages Business Continuity through enforced standards of document management for Requirements, Analysis, Design, Implementation and Operations documents, within IT Services.
13) Define and enforce Service Management Policies and Procedures.
14) Oversee development of ITSM-based management processes and controls to ensure quality is maintained to meet business objectives
15) Champion IT service culture and promote service improvements on an on-going basis to continually improve quality and customer satisfaction with IT services
16) Coordinate the daily administration (including any referral or escalation as may be necessary) of Service Management issues which arise in connection with ITSM Services
17) Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to ITSM services to improve
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 7 to 10 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
SPECIALIST INCIDENT, PROBLEM AND CHANGE MANAGEMENT
Core Job Functions / Responsibility:
The Incident Management department is the Central Communication point for Major Incidents managed by the organization. He is responsible for the complete process adherence and handling of problems according to SLAs. He will apply a structured methodology and lead change management.
Primary activities
1) Respond to user escalations and engage functional escalation and service delivery management as required.
2) Responsible for escalating Incidents and User Service Requests within the organization
3) Assist the queue managers with the correct rerouting of the misrouted tickets
4) Participate in incident management meetings
5) Identify process improvements
6) Provide incident report to problem management
7) Monitoring of tickets and taking the actions necessary to meet service targets
8) Managing Incidents including Major Incident with a priority of “Critical” or “High”,
9) Managing user escalations for Incidents and user service requests,
10) Ensuring correct execution of Incident Management Process is sent
11) Assess the change impact
12) Complete change management assessments
13) Create change management strategy
14) Identify, analyze, prepare risk mitigation tactics
15) Identify and manage anticipated resistance
16) Support communication efforts and Support training efforts
17) Integrate change management activities into project plan
18) Evaluate and ensure user readiness
19) Manage stakeholders
20) Track and report issues
21) Define and measure success metrics and monitor change progress
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5 to 7 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Business Application Development skills
• Location: Lagos
SPECIALIST CONTINOUS SERVICE IMPROVEMENT
Core Job Functions / Responsibility:
Increase the efficiency, maximizing the effectiveness and optimizing the cost of services and the underlying IT service management processes. Ensure that improvement opportunities are identified throughout the entire service lifecycle. Continually align and re-align IT services to the changing business needs by identifying and implementing improvements to IT services that support business processes.
Primary activities
1) Review, analyses and make recommendations on improvement opportunities in each lifecycle phase:
a. Service strategy
b. Service design
c. Service transition
d. Service operation
2) Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes
3) Improve cost effectiveness of delivering IT services without sacrificing customer satisfaction
4) Review management information and trends to ensure that services are meeting agreed service levels
5) Review management information and trends to ensure that the output of ITSM processes are achieving the desired results
6) Conduct maturity assessments against the process activities and roles to highlight areas of improvement or concern
7) Conduct internal audits verifying compliance
8) Conduct external and internal service reviews to identify CSI opportunities
9) Review analyzed data
10) Present recommendations to senior management for improvement
11) Help prioritize improvement opportunities
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5 to 7 years’ relevant work experience in IT production environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, PMP, Applications etc. would be of ADVANTAGE.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, highly organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Communication, Influencing and Negotiation
• Delegation/ Supervisory
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Business Application Development skills
• Location: Lagos
BANKING ORACLE ERP SUPPORT OFFICER
Core Job Functions / Responsibility:
This role is responsible for providing System Administration, DBA and Developer support for the Oracle EBS suite. This includes deep understanding of the EBS suite (framework, database platform, database schema, tools) and the ability to troubleshoot and resolve technical issues within the EBS suite. Under limited supervision, responsible for ensuring the reliable performance of Enterprise Resource Planning (ERP) systems.
Monitors and maintains ERP systems configuration, software, operating systems and third party components. Implements, tests and designs elements of ERP systems and applications. Resolves ERP related hardware, software and system problems. Installs new software releases and system upgrades, and evaluates and installs patches. Completes responsibilities including systems integration, operating system configuration, application configuration, tuning and scheduling jobs.
Primary activities
1. System administration for EBS & ancillary applications
a. Provide system administration of the EBS Suite (Oracle Application Framework, Oracle Workflow, Oracle Database platform and schema, XML Publisher, AME, Oracle Forms, Oracle Reports, Oracle D2K tools), other technical components (SOA, BPEL, OAM, IAM, OEM) and third-party systems
b. Troubleshoot and resolve technical issues related to the same.
c. Ensure ongoing integrity, performance and consistent uptime for applications and databases
2. Change management
a. Review internal work instructions and process promotion requests,
b. Pre/post-review & approve executions from 3rd-party vendors,
c. Pre/post-review & approve change requests;
d. Update, review & approve SDLC documents;
3. Peripherals support
a. Install, qualify and support ERP peripherals (including barcode scanners, label printers, scales)
4. Support structure performance
a. Build, deploy, maintain dashboards using OBIEE
b. Measure client satisfaction
c. Propose, evaluate & implement support process improvements
5. System enhancements
a. Assist in the design of solutions (including RICE and Workflow components) pertaining to the Oracle Applications environment such as the creation of interfaces to other applications
b. Work closely with the ERP team to address system enhancements and process issues.
c. Thoroughly test configurations, business rules, extensions, enhancements / modifications and management of the migration process into the production environment.
d. Document procedures / processes.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5-7 years working experience Minimum 3 year of Oracle ERP exposure is ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (ORACLE, JAVA, MYSQL etc.), ITIL, Microsoft Dynamics, Testing, Database 11g, Database 10g, Database Security etc. would be of ADVANTAGE
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Dedicated, good team consciousness.
• Strong oral and written communication skills
• Strong interpersonal and collaborative teamwork
• Good Communication and Interpersonal Skills
• Problem Solving Skills, Leadership and People Management Behavior skills
• Passion for Excellence skills and Integrity
• Location: Lagos
BANKING DATA CENTRE EXPERT
Core Job Functions / Responsibility:
The candidate should be willing to work with challenges and grow together in the field of Data center facility.
Primary activities
1) Responsible for data center facilities implementation design, including processing, cost budgeting and project scheduling, etc.
2) Provide delivery design support for data center project;
3) Responsible for risk analysis and tracing for important delivery project
4) Responsible for new technology of facility research
5) assist to construct and enhance DC facility design capability
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5- 7 years’ in work experience ESSENTIAL
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, Quality Technician Certification (CQT) etc. would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• In-depth knowledge of the data center facilities, including power supply system, HVAC system, Low Voltage system, decoration system, fire suppression & detection system, etc.
• Possess a strong awareness of current and emerging industry standards as well as vendors and technologies as they relate to the data center facilities.
• Good Communication and Interpersonal Skills
• Influencing and Negotiation skills
• Presentation/Facilitation skills, Leadership and People Management Behaviors skills
• Passion for Excellence, Integrity, Empowering people and Growing people skills
• Team work and Customer Focus
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
BANKING IT SECURITY HOD
Core Job Functions / Responsibility:
The Information Security SME should be an information security professional and have good demonstrable experience in the following areas.
Primary activities
1) A member of the Global Security Team, the role of the Information Security Officer, as principal security adviser to the MS team, is to:
2) Provide consultation and security focus to the account’s regional management through the provision of advice, guidance, strategic planning and project management.
3) Provide an interface with the customer security officers.
4) Provide a focal point for information security knowledge and security activities.
5) Take responsibility for the end-to-end security of the business process, managing, assessing and initiating the implementation of all information security controls.
6) Remain independent and report directly to the Delivery Management leads and Global Security Officer.
7) Manage specific contract growth/account opportunities using proven account management skills
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Banking Environment REQUIRED.
Experience: 12-15 years’ in Security and Compliance Tools work experience ESSENTIAL.
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), CEH, CISA, CISM, BCM, etc. would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• An in depth understanding of information security, ISMS, Information security policies, security process and standards for logical and physical security implementations.
• At least three years information security experience at managerial level.
• A good understanding of the information security control measures as defined in ISO27001/22301, OWASP,WASC, FISMA, PCI controls(DSS & PA), STRIDE& DREAD, Security Risk management, vulnerability management & Security Compliance management
• A working knowledge of Risk calculation and management
• The ability to support, manage and run information security audits.
• A E2E understanding of security architecture, firewall policy and configuration.
• Good understanding of BCM Design, Planning & Execution
• Account management skills
• Commercial experience and skills
• Ability to deal with all levels in the Organization and Account management
• Good Communication and Interpersonal Skills
• Presentation/Facilitation skills, Leadership and People Management Behavior skills
• Passion for Excellence, Integrity, Empowering people and Growing people skills
• Team work and Customer Focus
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
key accounts manager
Core Job Functions / Responsibility:
To manage national network of international supermarkets during the set up phase and leverage this to build other businesses post set-up phase and further develop the strong local supermarket chains nationally.
Primary activities
1) Build business relationship with key accounts
2) Deliver profitable sales volume for the selected accounts
3) Manage shelving and product facings in outlets
4) Lead logistics, inventory and stocking of international supermarkets
5) Manage accounts' credit portfolio with the company
6) Support Global Brands to drive flawless activation of programs in international supermarkets
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an FMCG Environment REQUIRED.
Experience: 5- 7 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Strong commercial background
• Business management skills (planning, forecasting, budgeting and evaluation)
• Existing knowledge of key account operations and contacts
• Knowledge of trade terms, pricing, discount and rebates
• Knowledge on Customer Relationship Management
• Excellent verbal and written communication skills
• Strong organizational skills
• Must possess leadership and supervisory skills abilities
• An overseas/international experience would be a distinct advantage
• Location: Lagos
FINANCE BUSINESS PARTNER
Core Job Functions / Responsibility:
To support the subsidiary with strategy, execution, business revenue planning and forecasting. The successful candidate will provide support on all matters relating to delivering Management and also to provide expertise and proficient insight to help drive business decision making.
Primary activities
1) To assess and influence progress towards strategic goals, both quantitative and qualitative, and act as a strategic business counselor and trusted advisor.
2) Identify and define business opportunities and risks in order to create sustainable value.
3) Support management with relevant information to drive improved performance
4) Ensure business decisions are grounded in sound financial analysis
5) Interpret management information to deliver understanding of business requirements.
6) Understand the Business strategy and provide highly relevant insight into business performance
7) Support the Finance Function in protecting the assets of the company and in ensuring compliance with financial regulations build business relationship with key accounts
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an FMCG Environment REQUIRED.
Experience: 5- 7 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications in (Accounting/Finance) and ACCA, CIMA or similar Certification would be of ADVANTAGE
.
Key Skills:
· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
· Advanced computer skills (Excel, Word, Access and PowerPoint) and CRM applications
· Collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements
· Assist in producing short to medium as well as long-term business plans
· Managing budgets : Balance Sheet and P&L
· A strong sense of purpose and responsibility with excellent interpersonal skills, good communicator with attention to detail and disciplined
· Exceptional ability to work independently and under pressure
· Possession of a high sense of integrity
· Leadership skills, self-driven, results oriented and a clear focus on high quality and business profit.
· Open minded, a progressive thinker, a listener and an individual who is comfortable with participation from fellow employee Advanced computer skills (Excel, Word, Access and PowerPoint) and CRM applications
· Location: Lagos
credit controller
Core Job Functions / Responsibility:
To ensure that the achievement of customer collection targets, essential to the profitability of the company, are obtained.
Primary activities
1) Ensure invoices are sent to customers on time and follow up
2) Chase debt by telephone and email and reducing debtor days.
3) Allocate payments in accordance with customer remittances.
4) Process and generate reminder letters and monthly statements.
5) Liaise with the sales and accounts receivable teams to resolve outstanding queries
6) Ensure that all major accounts work to agreed order to cash cycle
7) Daily and month end reporting and customer account reconciliations.
8) Investigate and resolve queries relating to non-payment of invoices
9) Work to strict monthly and annually collections targets.
10) Regularly check the client profile in the information system.
11) Manage relationships with the clients in order to reduce exposure to potential bad debt.
12) Prepare weekly cash forecasts including customer collections.
13) Report to the CFO on a monthly basis on outstanding accounts. Build business relationship with key accounts
Job Requirements and Skills
Graduate Qualifications: A First degree Finance, BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: 5 years’ experience of working in a finance department with exposure to credit control REQUIRED.
Experience: 5- 7 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Excellent communication skills at all levels
• Results and target driven
• Adept knowledge of Word, Excel are required
• High standard of numeracy, accuracy with attention to detail
• A team player with a flexible approach and a willingness to learn
• Outgoing and confident personality who is able to operate at all levels
• A self-starter who is pro-active and can set and achieve goals
• Strong organizational and time management skills
• Ability to recognize potential risks to the company that should be escalated
• Location: Lagos
regional sales manager
Core Job Functions / Responsibility:
Plan, direct and implement Sales strategies and programs to achieve or exceed the sales objectives for the region.
Primary activities
a) Develops Sales plans and budgets to achieve or exceed the annual sales objectives for the region. Monitor and control the sales budget to ensure optimum utilization of resources in the region.
b) Generate sales of products in the region through a team of salesmen in order to achieve or exceed the annual sales targets.
c) Conduct regular market visits to check route coverage, competitor activity and continuously search for new opportunities in order to increase sales in the region.
d) Provide distributors and customers in the region with information about new or improved products and services in order to improve sales in the region
e) Develop and maintain an efficient distribution network to ensure the comprehensive availability of products and services across the region to achieve or exceed the sales targets
f) Establish and ensure that all sales administration procedures relating to the region are properly implemented to support the sales teams in their efforts to accomplish the sales targets
g) Co-ordinate and follow up with the warehouse/storekeeper to ensure that adequate inventory stock of product is maintained for the Region in order to meet the sales delivery schedules and provide the distributors with superior levels of service and meet the needs of the customer
h) Liaise with the Head Office to ensure that adequate marketing support by way of merchandising and promotions is available in the region in order to provide brand visibility and promote sales in the region
i) Develop the necessary Regional Sales Management organization structure and ensure the right caliber of staffing and appropriate training to meet all job requirements. Provide leadership so that staff are well motivated and engaged to stay and contribute effectively to the organization
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an FMCG Environment REQUIRED.
Experience: 10-12 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Strong commercial background
• Knowledge on Customer Relationship Management
• Excellent verbal and written communication skills
• Strong organizational skills
• Must possess leadership and supervisory skills abilities
• An overseas/international experience would be a distinct advantage
• Location: Lagos
LOGISTIC AND SUPPLY CHAIN manager
Core Job Functions / Responsibility:
1. The Logistics Manager will be required to handle technical details relating to possibly international transportation, such as customs regulations and any necessary documentation.
2. Will be required to efficiently evaluate the costs of transportation, services and inventory within any budget or distribution strategy.
3. Must have a knowledge of national and international import/export legislation and must be able to effectively troubleshoot any issues that may arise in international freight transportation.
4. Must also build relationships with Logistics mediators and work closely with package engineers to ensure the protection of freight in transportation.
5. Documentation and organisation is important – any changes to operating procedures, prioritisation or any problems must be documented and communicated accurately.
6. A range of business tasks will be undertaken to support the smooth and efficient operation of supply chain processes, and tasks these include:
a. monitoring the quality, quantity, cost and efficiency of the movement and storage of goods;
b. coordinating and controlling the order cycle and associated information systems;
c. analysing data to monitor performance and plan improvements and demand;
d. allocating and managing staff resources according to changing needs;
e. liaising and negotiating with customers and suppliers;
f. developing business by gaining new contracts, analysing logistical problems and producing new solutions.
7. Managing warehouse or transport staff, with regards to implementing health and safety procedures, managing staff training issues, motivating other members of the team, project management and setting objectives.
Job Requirements and Skills
Graduate Qualifications: A First degree BA, BSc, BTec, Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Work Experience: Work experience ideally within an IT / Telecoms Environment REQUIRED.
Experience: 10-12 years’ work experience ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Strong commercial background
• Knowledge on Customer Relationship Management
• logistics
• international transport
• supply chain management
• transport management
• Excellent verbal and written communication skills
• Strong organizational skills
• Must possess leadership and supervisory skills abilities
• An overseas/international experience would be a distinct advantage
• Location: Lagos
INFORMATION TECHNOLOGY POWER ENgINEER (BANKING)
Core Job Functions / Responsibility:
Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, power generators, DC rectifiers, inverters and DX cooling, fire alarm/suppression and monitoring systems. Ability to provide technical and operational support in the design, development., installation and maintenance of complex equipment and systems. Review complex task plans, drawings and installation schematics and provide continual guidance throughout task duration
• Perform complex site surveys to develop base or installation design plans. Principal activities are preparation of power system device evaluation, protective device coordination and arc flash studies
• Design power system facilities and equipment and coordinate construction, operations and maintenance of electric power generating, receiving and distribution stations, transmission lines and distribution systems and equipment. Provide support during critical network incidents
• Facilitate and ensure 100% power availability at all network sites. Track power outages with a vision of driving continuous improvement in network availability and service quality
• Design and plan layouts of generating plants, transmission and distribution lines, and receiving and distribution stations
• Implement/ execute all preventive and corrective maintenance
• Update technical documentation, drawings and operational logs pertaining to construction and maintenance activities
• Prepare drawings specifying type of equipment and materials to be used in construction and equipment installation
• React to emergency faults and ensure that all faults are rectified promptly within contracted SLAs
• Ensure regular audits of M&E installations for BTS, BSC MGW and Data Centres
• Complete and submit reports covering all job activities
• Estimate labour, materials, construction and equipment costs
• Inspect completed installations to ensure that they conform with design and equipment specifications and safety standards
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: 5- 7 years’ in work experience ESSENTIAL
Certifications and Training Requirements: Relevant IT Certifications (CISCO, JAVA etc.), ISO, ITIL, Quality Technician Certification (CQT) etc. would be of ADVANTAGE
.
Key Skills:
• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• In-depth knowledge of the data center facilities, including power supply system, HVAC system, Low Voltage system, decoration system, fire suppression & detection system, etc.
• Possess a strong awareness of current and emerging industry standards as well as vendors and technologies as they relate to the data center facilities.
• Good Communication and Interpersonal Skills
• Influencing and Negotiation skills
• Presentation/Facilitation skills, Leadership and People Management Behaviors skills
• Passion for Excellence, Integrity, Empowering people and Growing people skills
• Team work and Customer Focus
• Problem Solving, Passion for Excellence, Integrity and Empowering people
• Growing people, Team work and Customer Focus
• Location: Lagos
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