PWC Recruiting Manager - Strategy and Operations (Advisory)

Manager Role Description

Making the project happen – the Manager is the centre of any project, playing a leading role in structuring the output and directing the research of the team, while coaching the staff they look after. Managers are expected to make a strong contribution to the development of the wider practice through thought-leadership, pitches, recruitment etc

Project Delivery & Management

Business & Industry analysis

•  Identifies issues, drawing on experience from previous projects
• Quickly draws out relevant industry trends affecting the assignment
•  Forms an opinion/point of view and articulates client/target strategy from e.g. business plan 

Assesses and proactively suggests the allocation of key responsibilities to team members as well as suggests staffing changes so that the team has the capability, competence and time to perform the engagement/project in accordance with standards. 

• Takes development objectives of Assistant Consultants/Consultants into consideration 
• Displays effective time management – prioritisation of issues, research, reporting, meets agreed deadlines
• Takes responsibility for the quality of the team’s work products and addressing the needs of the client, PwC and other stakeholders including compliance. 

Coaches junior staff taking development needs into consideration – able to articulate to team how their work contributes to meeting project objectives

• Has a discussion about objectives with team members on every assignment
• Plays key role in initial hypothesis generation – e.g. logic tree production 
• Continuously sense-checks and updates team hypotheses 

Data gathering and handling

• Oversees data gathering  process (covering previous projects, market research, broker notes etc) 
• Challenges team on completeness/appropriateness/accuracy of gathered data 
• Identifies key internal data requirements and writes accurate and clear information request list 
• Exhaustive understanding of different sources and has pursued various options – presents these to the Director to make a decision on the purchase of more expensive market researc

 Sense-checks and triangulates research and output with other data sources

•  Continuously challenges and sense-checks Assistant Consultants/Consultants output for robustness and integrity

Financial analysis

•  Able to perform historical analysis – understanding of key business rivers 
• Able to understand and discuss in detail financial trends & projections with the client and more senior team members 
• Challenges business plan assumptions and develops strategies to  test reasonableness of assumptions 
• Able to create draft commentary and risk assessment of business plan/performance assumptions

 Excel skills

•  Able to construct advanced models
• Advanced data manipulation
• Able to coach more junior staff in advanced analysis techniques

 Interviewing skills 

• Performs more in-depth and difficult interviews with e.g. competitors, senior management of key target customers 
• Designs and manages interview programme 
• Extracts key messages and implications from interviews 

 Communicates with impact and confidence, identifying key issues and articulating actions

 Communicates effectively with team members – e.g. changes to hypotheses, data problems, new issues, timing, runs part of CTMs

 Supports senior staff at meetings with management or the client by: 

• having grasp of all data and findings 
• presenting parts of findings – i.e. relevant sections, complex analyses

 Comfortable sharing the current point of view with the team and the client – but flexible for this view to change over the course of the work

 Continuously consults and interacts with consulting counterparts to exchange data and views

Contributes to the development of new methodologies or approaches to address client or PwC needs

Reporting / Output

Prepares or coordinates the preparation of complex written documents and presentations.

• Basic grasp of report writing principles – structures argument and sections appropriately
• Effective presentation of subject matters/issues using charts, tables and graphics
• Takes responsibility for sections of the report – guided by a manager where necessary
• Understands principles of story boarding and hypothesis-led approach

 Demonstrates the ability to communicate a value proposition; issue, action, impact

Demonstrates the ability to modify the content and delivery of communications depending on audience

Takes responsibility for creating a sensible reporting structure and managing reporting flow

 Takes responsibility for output of team to client ready standard

Monitors project costs on an ongoing basis and keeps senior staff informed of progress / deviations

Understands  and  is  up-to-date  with strategy  environment,  latest  thinking  and  roles  of  various parties within it

Able to use and direct the usage of key strategic concepts – e.g. BCG matrix, BSC methodology, market / product expansion

Able to create drafts/handle key risk management procedures (e.g. engagement letters) and take the lead e.g. on ethical wall reporting

Business and team development

Spends available time on Business Development activities e.g. pitches, thought leadership, sector development

Sets positive example by providing timely, meaningful verbal and written feedback. Coaches others formally & informally on providing meaningful feedback.

Makes the time and opportunity for staff members to discuss their aspirational goals and how they might be achieved.

Contributes to Learning & Education design activity and/or instructs at training events.

Others

Takes responsibility/active role in project set-up – e.g. MAP files, job codes etc.

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