Managed Services Front Office Manager (Network Operating Centre) at Huawei Technologies Co. Nig. Ltd.
About Huawei Technologies
Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.
Huawei’s products and solutions cover wireless products (HSDA/WCDMA/EDGE/GPRS/GSM, CDMA2000 lxEV-DO/CDMA2000 IX, WiMAX), core network products (IMS, Mobile Soft switch. NGN). network products (FTTx, xDSL, Optical, Routers, LAN Switch)” application and software (IN, mobile data service, BOSS), as well as terminals (UMTS/CDMA) Major products am based on Huawei’s self designed ASIC chips and shared platforms to provide high-quality and cost-effective products and solutions with quick response.
Huawei’s products are deployed in over 100 countries, and serve 28 of the world’s top 50 operators, as well as over one billion users worldwide.
For more information, please visit http://www.huawei.com
Position: Managed Services Front Office Manager (Network Operating Centre)
Requirement
University degree in Electrical/ Telecommunications/ Computer engineering.
Minimum 5 years of experience as a NOC Manager or FO manager in a mobile network environment
Flexible and responsive to changing work patterns and demands
Strong communication and interpersonal skills
Responsibilities
Assigning work to the Front Office staff with adequate training and skills to perform the task.
Ensuring Front Office is adequately staffed according to the service delivery requirements at the Network Operations Center (NOC).
Define Front office routines, schedules and reporting based on goals and priorities.
Co-ordinate work with internal and external organization, Establishing working plan including network surveillance, first line support and performance report etc.
Shift management for all Front Office staff.
Executing Front office activities and routines according to schedules.
Maintain shift hand over reports as well as other front office reports (daily, weekly, and monthly) according to schedules.
Handle Management Escalation routines within the front office.
Contact Mail: opaogun.bukola@huawei.com
General Requirements;
Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top-priority.
Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
Good Customer service orientation, communication skills, good team spirit and has ability to work independently.
Should be ready to work under pressure in all kind of working condition.
Proficient in Microsoft office, (word, excel and PowerPoint)
Applicants should be open to learning new skills and technology
Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
Must be ready for international project to the other African countries.
Successful applicants should be Goal-oriented with good interpersonal and communication skills, and be a very good team player.
The successful applicant should be good at information gathering and analysis
Method of Application:
All application must be sent via email to the outlined email address and must be received not later than 16th August, 2011. Applicants should specify on their applications and CVs the Job title, Job Code and Job Position they are applying for and should save their C.V with their names and job title. All applications that do not follow the instructions above will be disqualified
Applications that do not meet the requirements need not bother to apply. Applicants can follow up on the recruitment adverts and available positions in the career website; visit http://career.huawei.com/career/en
Huawei Technologies Co. Nig. Ltd.
Plot 98, Adeola Odeku Street, South Atlantic Towers, Victoria Island, Lagos
NB: Each position is a fixed contract team appointment for not less than 1 year or more at first. It Is Renewable Subject To Performance
http://www.getnaijajobs.com
About Huawei Technologies
Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.
Huawei’s products and solutions cover wireless products (HSDA/WCDMA/EDGE/GPRS/GSM, CDMA2000 lxEV-DO/CDMA2000 IX, WiMAX), core network products (IMS, Mobile Soft switch. NGN). network products (FTTx, xDSL, Optical, Routers, LAN Switch)” application and software (IN, mobile data service, BOSS), as well as terminals (UMTS/CDMA) Major products am based on Huawei’s self designed ASIC chips and shared platforms to provide high-quality and cost-effective products and solutions with quick response.
Huawei’s products are deployed in over 100 countries, and serve 28 of the world’s top 50 operators, as well as over one billion users worldwide.
For more information, please visit http://www.huawei.com
Position: Managed Services Front Office Manager (Network Operating Centre)
Requirement
University degree in Electrical/ Telecommunications/ Computer engineering.
Minimum 5 years of experience as a NOC Manager or FO manager in a mobile network environment
Flexible and responsive to changing work patterns and demands
Strong communication and interpersonal skills
Responsibilities
Assigning work to the Front Office staff with adequate training and skills to perform the task.
Ensuring Front Office is adequately staffed according to the service delivery requirements at the Network Operations Center (NOC).
Define Front office routines, schedules and reporting based on goals and priorities.
Co-ordinate work with internal and external organization, Establishing working plan including network surveillance, first line support and performance report etc.
Shift management for all Front Office staff.
Executing Front office activities and routines according to schedules.
Maintain shift hand over reports as well as other front office reports (daily, weekly, and monthly) according to schedules.
Handle Management Escalation routines within the front office.
Contact Mail: opaogun.bukola@huawei.com
General Requirements;
Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top-priority.
Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
Good Customer service orientation, communication skills, good team spirit and has ability to work independently.
Should be ready to work under pressure in all kind of working condition.
Proficient in Microsoft office, (word, excel and PowerPoint)
Applicants should be open to learning new skills and technology
Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
Must be ready for international project to the other African countries.
Successful applicants should be Goal-oriented with good interpersonal and communication skills, and be a very good team player.
The successful applicant should be good at information gathering and analysis
Method of Application:
All application must be sent via email to the outlined email address and must be received not later than 16th August, 2011. Applicants should specify on their applications and CVs the Job title, Job Code and Job Position they are applying for and should save their C.V with their names and job title. All applications that do not follow the instructions above will be disqualified
Applications that do not meet the requirements need not bother to apply. Applicants can follow up on the recruitment adverts and available positions in the career website; visit http://career.huawei.com/career/en
Huawei Technologies Co. Nig. Ltd.
Plot 98, Adeola Odeku Street, South Atlantic Towers, Victoria Island, Lagos
NB: Each position is a fixed contract team appointment for not less than 1 year or more at first. It Is Renewable Subject To Performance
http://www.getnaijajobs.com
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