Company Description
Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria's leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.
Job Title: Customer Support Executive
Job Description
Job Qualification
BA, BSc, HND
Job Experience
1 year
Job Location
Lagos
Job Category
Customer Care, Internship
Method of Application
Qualified Candidates should forward CV and Application to care@zoto.com.ng
Closing Date
1 May 2016
Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria's leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.
Job Title: Customer Support Executive
Job Description
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Prepare and distribute customer activity reports
- Communicate and coordinate with internal departments
- Follow up on customer interactions
Job Qualification
BA, BSc, HND
Job Experience
1 year
Job Location
Lagos
Job Category
Customer Care, Internship
Method of Application
Qualified Candidates should forward CV and Application to care@zoto.com.ng
Closing Date
1 May 2016
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