Career Job at Standard Chartered Bank Nigeria

Company Description

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement

Job Title: Workforce & Portfolio Manager, Retail Banking

Job Description

• To ensure Client Relationship achieves its KPIs by supporting with reviews of individual/branch/regional performances.
• Responsible for  ensuring the delivery of the productivity metrics in line with allocated targets
• Provision of daily performance reports
• Follow up in the preparation of timely and correct scorecards for all Sales Staff, in line with the advised KPIs
• The preparation of effective scorecards for non sales staff
• Actively participate in branch activities b y ensuring that all Branches are visited at least once a quarter
• Timely preparation and rendition of the relevant Regional Reports
• Providing market intelligence based on competitor offerings within our target segment
• Frontline capacity planning, target setting and administration through proper workforce scheduling.
• Ensuring proper load allocation in terms of productivity
• Execution of client engagement/portfolio management model
• Drive  productivity of the sales staff, by supporting with reviews of individual/branch/regional performances
• Drive CEM’s and contact plan usage
• Any other official duties as may be directed by the line manager

Job Qualification
BSc, HND, BA

Job Location
Lagos

Job Category
Banking

Method of Application
APPLY HERE

Closing Date
Not Stated