Etisalat Nigeria (Manager, BSS HLS Operation)

Company Description

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Job Title: Manager, BSS HLS Operation

Job Description

• Participate in major incident reviews, support incident managers in identifying real causes and accurate descriptions of incidents and impacts, recommend remedial actions and resolve all issues that are escalated
• Perform second level and necessary back office support to Field, BSS and NOC teams
• Coordinate BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, network upgrades, BTS/NodeB rehoming and packet switch configurations.
• Coordinate the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)
• Coordinate corrective RAN/BSS maintenance as required, and assist field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS- related outage and network problems.
• Implement crisis management and service continuity policies and procedures to ensure minimal disruptions to the business in the event of any disaster.
• Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration.
• Provide efficient, timely and effective remedies to network issues and requirements and ensure minimal disruption to business.

Job Qualification
BA, BSc, HND

Job Location
Abuja

Job Experience
6 years

Job Category
Engineering,  Technical, ICT, Computer

Method of Application
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