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Position: 2nd level Operations RAN
Job description:
Perform preventive&corrective maintenance, problem management, acceptance and fault management and tracking
Logging the performed activities in specifically ticketing tools
Remote integration and configuration of WCDMA/GSM/ RAN network elements
Provide fault management on specific network nodes on Ericsson RAN Subsystem BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS)
Provide end to end troubleshooting for RAN part of the network
Create/correct data transcript files to configure or update the existing network elements or to add new network elements
Job requirements:
Knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
Proven experience on Ericsson 3G Equipment: RNC 3810/3820, RBS 6000 family, RBS 3000 family in mandatory
Proven experience on Ericsson 2G Equipment: APG40/43, RBS 2000 family and EVO 8100 is mandatory
Knowledge of UNIX or LINUX operating systems is a plus
Generally requirements:
Availability for on-call work schedule, night work
Availability to share from own experience with team members
Position: Business and Transformation Consultants
Ericsson sub-Saharan Africa is looking for senior and principal consultants with strong telecommunications industry experience in the operations consulting and transformation domains. Your role will be to sell and deliver enterprise transformation and business process improvement projects to telecoms clients. Work with CIOs to improve operations across IT, OSS, BSS and Marketing Sales business domains to ensure our customers maximize their technology investments.
The following experience is essential:
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
Working knowledge of using and supporting ITIL and/or eTOM standards
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
The ability to create robust value propositions and business cases for systems and process transformation
Prior consulting experience from within a consulting practice
If you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team.
Ericsson Consulting has 12,000 Strategy, Operations & Technology consultants, delivering more than 1,500 consulting and systems integration engagements a year. Serving clients for 10 years across 180+ countries we are building a great track record. This is a great opportunity to work for a dynamic company with global career options.
Role Description
Undertake capability and assessments across processes and systems
Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
Shape and lead holistic programs that translate operational shortfalls into transformation programs
Define roadmaps for organization change and process development
Required skills
Analytical and problem solving skills
Excellent communications skills (both oral and written) – able to explain complex concepts
Consultative selling knowledge
Team and stakeholder management
Required experience
Deep telecommunications industry knowledge
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
Understanding of processes and architecture related to fulfilment, assurance and billing
Managing cross functional teams
Experience and ability to interact with senior (C-Level) stakeholders
Your profile
4 years + experience in consulting
3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
Willingness and ability to travel in Africa up to 75% of the time
Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
Location: South Africa, Ghana, Kenya, Nigeria, Senegal
*LI-KM1
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
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How to Apply
Use links below to apply
2nd Level Operations RAN
Business and Transformation Consultant
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