IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. IntraHealth was incorporated as an independant non-profit in 2003 when it separated from the University of North Carolina where its programs had resided since 1979. Over its 35 year history, IntraHealth has worked in 100 countries. It receives funding and support from the US government, US foundations and corporations, multinational organizations and individuals who share IntraHealth's mission and committment to global health.
We are recruiting to fill the positions below:
Job Title: Monitoring and Evaluation Manager
Requisition Number: 15-0059
Location: Abuja
Position Type: Proposal (Contingent Upon Award)
Job Description
Why Choose IntraHealth:
Would you like to be a part of purposeful work that saves lives? For 35 years, in 100 countries, IntraHealth International has empowered health workers to better serve communities in need.
IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships.
As a global champion for health workers, IntraHealth International advocates for the role of the health worker as critical in saving lives and helping the world to achieve the Millennium Development Goals.
We partner with governments, NGOs, the private sector, and other organizations to foster policies that empower health workers to better serve communities in need.
Summary of Role
The Monitoring, Evaluation and Research (MER) Manager provides technical leadership and assistance to ensure MER excellence in the CapacityPlus Nigeria country program.
The MER Manager ensures excellence through the application of state of the art MER systems, methodologies and tools; implementation of quality assurance in MER; and building of MER capacity of country staff and local stakeholders.
S/he contributes to advancing the MER agenda of the organization and works closely with the Nigeria based CapacityPlus staff as well as US based MER staff, program managers, and other staff.
Essential Functions
Lead the design, implementation and oversight of baseline assessments, project evaluations, operations research, and special studies. Of particular importance is the provision of technical oversight for study design, sampling, data analysis and interpretation, and report writing, ensuring Human Subjects Protection and other IRB and ethics committee approvals as required.
Provide technical assistance and support for the design and implementation of project Performance Monitoring Plan (PMP) and MER Plans, including the development of results frameworks, indicators, and monitoring and data collection tools.
Provide on-going support to, and oversight of, MER activities and results reporting, including Quarter and Annual and other reports, per donor requirements, providing technical editing as needed and provide specific technical assistance to documenting pre-service education targets for PEPFAR indicators.
Engage in training and mentoring of country staff and local stakeholders in MER based on country capacity building plans and assist with the development/adaptation of HRH MER policies, standards, guidelines, reference materials and other tools for use in Nigeria program.
Contribute to the documentation, dissemination and utilization of project MER data to inform programmatic and stakeholder decision-making, assess progress against deliverables and share lessons learned. Dissemination strategies include Monitoring and Evaluation Working Groups (MEWG), conference presentations, web stories, and peer-reviewed publications.
Contribute to the preparation of IntraHealth’s annual Global Results Report and develop M&E sections of project proposals, including PMPs and M&E plans.
Requirements
Education & Experience:
At least a Master's or other advanced degree in public health, epidemiology, demography, social sciences or related field with advanced skills in quantitative methods, statistical analysis, evaluation research design, etc.; or equivalent years of experience.
Minimum five or more years of demonstrated experience designing, implementing and publishing quantitative and qualitative research and evaluation studies.
Experience providing M&E or research technical assistance in health projects in developing countries, including the provision of support to host country partners at the Ministry level and to local implementing partners.
Demonstrated skills in quantitative data analysis and data management.
Previous experience Research protocol development
Proficient with statistical and other software packages; e.g. SPSS, STATA, Microsoft Office Suite.
Competencies
Applicants must have the following competencies:
Innovation
Develops new, better or significantly different ideas, methods, solutions or initiatives that result in improvement of IntraHealth's performance and meeting objectives, results and global commitments.
Accountability:
Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth's success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
Service Excellence
Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
Managing Performance:
Ability to plan and design practices, processes and procedures that allow for effective management of people, resources and processes to optimize overall organizational performance.
Managing for performance includes the ability to delegate and encourage growth and leadership across the team(s) as part of maximizing performance and productivity.
Strategic Thinking:
Applies organizational knowledge to identify and maintain focus on key success factors for IntraHealth while recognizing, anticipating and resolving organizational challenges.
Ability to develop organization- and industry-specific expertise and apply sound decision making processes to reach productive resolutions that translates strategy into actionable business plans.
Effective Communication (Oral and Written):
Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Risk Management:
Knowledge of processes, tools and techniques for assessing and controlling the organization's exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.
Other Requirements:
Strong English language writing and speaking communication skills.
Strong team spirit as well as acting independently / taking initiative in the implementation of specific tasks, multitasking and prioritizing, working under pressure and meeting deadlines.
Preferred experience with publications in peer-reviewed journals
Preferred knowledge, skills and experience in designing and implementing operations research studies
Preferred experience working in health systems strengthening programs
Preferred experience evaluating and reporting on results for USG-funded projects, including PEPFAR, is an advantage.
Job Title: HRH Manager (WISN)
Requisition Number: 15-0054
Location: Abuja
Position Type: Proposal (Contingent Upon Award)
Background
The purpose of the project is to strengthen HIV/AIDS service delivery through Human Resources for Health systems in Nigeria.
The project will strengthen the capacities of state ministries of health, health professional councils, managers at health care facilities with high- and moderate-volume of HIV/AIDS patients, PEPFAR implementing partners and health training institutions to effectively and efficiently plan, manage, utilize the health workforce; and strengthen systems for sustained health worker performance to improve HIV/AIDS and other health outcomes for the people of Nigeria.
Job Purpose
The HRH Manager (WISN) will provide technical leadership and support to SMOH/LGA staff for estimating staffing needs for high- and moderate-volume facilities using the World Health Organization (WHO) staffing methodology called the “Workload Indicators of Staffing Need” (WISN), and to translate the WISN recommendations into policies, guidelines and budget re-allocations for health workers.
S/he will also provide technical advice for the development and operationalization of retention strategies and oversee and support the HRH capacity building interventions supported by the Systems Strengthening Managers in each of the four target states.
Though with periodic travels to the target states, the HRH Manager (WISN) will regularly coordinate meetings with state systems strengthening managers from the project head office in Abuja to discuss program implementation, planning, and challenges.
Key Outputs:
Site level HRIS and DHIS data for evidence based decision making
Quarterly report of site level health workforce training needs
Key Functions
Lead the technical approach for the WISN exercise, including using available HRIS and DHIS data, engaging with the WISN Technical Task Force, Expert Groups, project team and site-level stakeholders to collect needed data and establish workforce activity standards
Use WISN results to work with the Sr. HRH Specialist to develop recommendations for task shifting and identify health workforce training needs
Work with the state-level Systems Strengthening Managers to ensure effective coverage of all priority local governments within the state on critical project interventions, including the WISN exercise in the focus states
Coordinate the state-level Systems Strengthening Managers to facilitate continuous work with state and local partners to achieve ownership, political support, and skills transfer for overall project sustainability.
In close collaboration with the MER manager, work with stakeholders at the national and states level to create a culture of HRH data use, through developing a strategy for building capacity to analyze data and draw conclusions that will improve decision-making and planning.
Qualifications and Experience
Degree in medicine, nursing or pharmacy, in addition to an advanced degree in public health, epidemiology or advanced degree in economics, bio-statistics, or the social sciences field related to human resources for health (e.g., sociology, management, public policy).
Minimum of four years’ experience implementing or managing HRH or related activities in Nigeria, including involvement in several of the following areas: National HRH assessment; workforce policy, planning and financing; HR performance management; HRH information systems; leadership development, workforce projections and costing; delivering or evaluating education for health professionals.
Experience working with the Nigeria health care system, the Ministry of Health, state and local governments, and other development organizations in Nigeria
Other Technical Skills:
Demonstrated interpersonal skills, work as effective team member and provide technical guidance to complex multi-site activities.
Experience and functional familiarity with HRIS or similar systems, or ability to develop those skills quickly
Proven ability to carry out analysis of HRH issues; and sound costing of interventions to motivate resource allocation for HRH.
Prior experience working on USAID and PEPFAR-funded projects is highly desirable
Clear commitment and record of achievement to building the capacity of local partners.
Strong verbal and written English communication skills.
Computer literacy in MS Office applications including Word, Excel, Power Point, Outlook and database management systems, such as WISN software
Competency Required
Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.
Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’ s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
Service Excellence: Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across Divisions, Departments/Country Offices in a constructive and collaborative manner.
Effective Oral and Written Communication: Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Other Requirements:
Willingness and ability to work independently with all stakeholders.
Willingness to accept additional responsibilities and to work overtime as required.
Willingness to travel throughout Nigeria to work with partners and key stakeholders, and potentially internationally, as required.
Job Title: State HRH Systems Strengthening Manager
Requisition Number: 15-0057
Location: Lagos, Rivers, Cross River and Akwa Ibom
Position Type: Proposal (Contingent Upon Award)
Background
The purpose of the project is to strengthen HIV/AIDS service delivery through Human Resources for Health systems in Nigeria.
The project will strengthen the capacities of state ministries of health, health professional councils, managers at health care facilities with high- and moderate-volume of HIV/AIDS patients, PEPFAR implementing partners and health training institutions to effectively and efficiently plan, manage, utilize the health workforce; and strengthen systems for sustained health worker performance to improve HIV/AIDS and other health outcomes for the people of Nigeria.
Job Purpose
The State HRH Manager will work directly with the Akwa Ibom state Ministry of Health (SMOH), implementing partners (IPs), councils and PHCs to provide technical assistance in the areas of evidence-based strategic human resources planning, including health workforce staffing projections and action planning, support to HR information systems (HRIS – i.e., the state health workforce registry), health workforce recruitment and retention strategy development, performance management, continued professional development, and costed policy recommendations.
S/he will specifically provide technical support in developing capacities for data analysis and use in determining human resource needs, planning interventions and monitoring outcomes and results of the project interventions in the state.
With support from the project’s technical team, he/she will collaborate with other IPs especially the lead IP and stakeholders in the SMOH to promote sustainable partnerships, complement and synergies efforts with the responsible persons in the state Ministry of Health, LGAs, and sites for improved health service coverage and outcomes.
The State HRH Manager will report to the HRH Program Manager based at the project’s head office in Abuja, and will attend regular meetings in Abuja to discuss program implementation, planning, and challenges. It is envisioned that the State HRH Manager will be seconded at the SMOH offices
Key outputs:
Capacity for HRH planning, data analysis and use of analysis among management teams and HR managers in the state
Comprehensive and costed HRH plans developed annually and HRH reports prepared quarterly and annually as an integral part of the state health plans and federal plans.
Individual performance plans developed for health workers according to clear job descriptions
Routine performance monitoring and appraisal of health workers implemented
Evidence-based, costed health workforce job incentives packages developed for selected cadres
Coordinate and support the LGA’s implementation of results-oriented supportive supervision
HRIS functional, database maintained up to date, and data reports regularly produced, analyzed and used for decision-making in the LGAs and high- and moderate-volume sites.
Transition plans developed with key stakeholders in the state per standard project template for passing responsibility for implementation of interventions to local authorities
Key Functions
Ensure effective coverage of all priority local governments within the state on critical project interventions
Identify unique HR planning and PM challenges in the priority local government of the state and design appropriate local solutions using the OPQ approach
Facilitate working continuously with state and local partners, including faith-based sites and the private sector, to achieve ownership, political support, and skills transfer for overall project sustainability.
Offer technical leadership in sharing and developing new and improved strategies, tools and interventions for improved planning, PM and document intervention outcomes
Avail technical performance standards, assess performance gaps to be reviewed by local teams annually, ensure annual performance improvement plans are made and supervision tools used
Help implement project interventions and approaches in the areas of recruitment, deployment, and retention
Identify and develop potential linkages between pre-service and in-service training
Mentor stakeholders at the states level to create a culture of data use, through developing capacity-building strategies to analyze data and draw conclusions that will improve decision-making and planning.
Ensure functionality of HRIS in the state, alerting the Abuja-based informatics team or the state-based partners for follow-up on corrective action when needed
Organize and lead activity interventions, including preparing budgets, tracking expenditures, ensuring work proceeds according to plans and timelines and ensuring the quality of the deliverables.
Assist health sector managers to review and operationalize HR policies, guidelines, and procedures
Prepare and provide regular reports on monthly, quarterly and annual basis, including M&E reporting.
Contribute to activities and work teams as assigned and any other duties as appropriate
Qualifications and Experience
Advanced degree in public health, epidemiology, economics, biostatistics, or a social sciences field related to human resources for health (e.g., sociology, management, public policy).
Minimum of five years’ experience implementing or managing HRH or related activities in Nigeria, including involvement in several of the following areas: National HRH assessment, workforce policy and planning, HR development and management and deployment of HR information systems, leadership development, workforce projections and costing, HRH performance management and improvement, delivering or evaluating education for health professionals
Other Technical Skills:
Familiarity and experience working with the Nigeria health care system, the Ministry of Health, state government, and other development organizations in Nigeria will be a plus.
Demonstrated interpersonal skills, work as effective team member and provide technical guidance to complex multi-site activities.
Experience and functional familiarity with HRIS or similar systems, or ability to develop those skills quickly
Proven ability to carry out analyses of HRH issues; and sound costing of interventions to motivate resource allocation for HRH.
Experience in survey deployment, database management and analysis, and mHealth highly desirable
Experience working on USAID-funded projects highly desirable
Clear commitment and record of achievement to building the capacity of local partners.
Strong verbal and written English communication skills.
Computer literacy in MS Office applications including Word, Excel, Power Point, Outlook
Competency Require:
Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of IntraHealth’ s performance and meeting objectives, results and global commitments.
Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’ s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
Service Excellence: Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across Divisions, Departments/Country Offices in a constructive and collaborative manner.
Effective Oral and Written Communication: Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Other Requirements:
Willingness and ability to work independently with all stakeholders.
Willingness to be located in the state of assignment
Willingness to accept additional responsibilities and to work overtime as required.
Willingness to travel throughout Nigeria to work with partners and key stakeholders, and potentially internationally, as required.
Summary of Benefits
IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.
How to Apply
Interested and qualified candidates should send their CV and suitability statement to: rehi@intrahealth.org with the subject the job title and location as subject of email eg: “Manager I, State HRH Systems strengthening Manager, Lagos State".
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