Job description
To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.
Achieve branch overall profitability target
* Actively grow the Priority & International Banking segment through New to Bank customer acquistion
* Implement and execute regular sales activities to generate business for the segment
* Increase customer satisfaction and service quality as per established standards
* Lead generation through organised sales presentations to groups and organisations
* Solicit referals from other parts of the group as well as busines referals to other business units
* Maintain excellent customer experience and grow customer loyalty
* Portfolio growth
* Grow product holdings per customer
* Grow the number of customers signed on to alternate channels
* Resolve customer complaints within the expected time frame
* NIL fraud
* Dormant account reactivation
* Improve the branch and segment NPS scores
* Consistently adhere to local and international regulatory standards
Key Roles & Responsibilities
To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.
Achieve branch overall profitability target
* Actively grow the Priority & International Banking segment through New to Bank customer acquistion
* Implement and execute regular sales activities to generate business for the segment
* Increase customer satisfaction and service quality as per established standards
* Lead generation through organised sales presentations to groups and organisations
* Solicit referals from other parts of the group as well as busines referals to other business units
* Maintain excellent customer experience and grow customer loyalty
* Portfolio growth
* Grow product holdings per customer
* Grow the number of customers signed on to alternate channels
* Resolve customer complaints within the expected time frame
* NIL fraud
* Dormant account reactivation
* Improve the branch and segment NPS scores
* Consistently adhere to local and international regulatory standards
Qualifications & Skills
•B.Sc from any recognised University
•A good knowledge of the bank’s products, services and policies.
•Good service skills/etiquette/personal presentation
•Good knowledge of bank cash related policies
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption.
APPLY HERE
To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.
Achieve branch overall profitability target
* Actively grow the Priority & International Banking segment through New to Bank customer acquistion
* Implement and execute regular sales activities to generate business for the segment
* Increase customer satisfaction and service quality as per established standards
* Lead generation through organised sales presentations to groups and organisations
* Solicit referals from other parts of the group as well as busines referals to other business units
* Maintain excellent customer experience and grow customer loyalty
* Portfolio growth
* Grow product holdings per customer
* Grow the number of customers signed on to alternate channels
* Resolve customer complaints within the expected time frame
* NIL fraud
* Dormant account reactivation
* Improve the branch and segment NPS scores
* Consistently adhere to local and international regulatory standards
Key Roles & Responsibilities
To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.
Achieve branch overall profitability target
* Actively grow the Priority & International Banking segment through New to Bank customer acquistion
* Implement and execute regular sales activities to generate business for the segment
* Increase customer satisfaction and service quality as per established standards
* Lead generation through organised sales presentations to groups and organisations
* Solicit referals from other parts of the group as well as busines referals to other business units
* Maintain excellent customer experience and grow customer loyalty
* Portfolio growth
* Grow product holdings per customer
* Grow the number of customers signed on to alternate channels
* Resolve customer complaints within the expected time frame
* NIL fraud
* Dormant account reactivation
* Improve the branch and segment NPS scores
* Consistently adhere to local and international regulatory standards
Qualifications & Skills
•B.Sc from any recognised University
•A good knowledge of the bank’s products, services and policies.
•Good service skills/etiquette/personal presentation
•Good knowledge of bank cash related policies
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption.
APPLY HERE
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