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Monday, February 17, 2014

Phillips Outsourcing Services Nigeria recruiting in Customer Service

We have an understanding with our clients to effect solutions, while we constantly improve our relationship with them through regular reviews of our services.

Our consultants are professionals who deliver advantage to our many clients, positioning them for result-oriented performance and total quality management. They interface regularly with an array of consultants to provide solutions to varying degrees of challenges.



There are openings that require a need to display critical thinking skills and ingenuity to ensure client satisfaction. The thrust is to develop a "can do" attitude to work and to meet targets whether within or outside the office.

Customer Service.

Description

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.



Educational Qualifications

high school diploma or equivalent
proficient in relevant computer applications
required language proficiency
knowledge of customer service principles and practices
knowledge of call center telephony and technology
some experience in a call center or customer service environment
good data entry and typing skills
knowledge of administration and clerical processes

Apply Here


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