Club Lounge Manager - InterContinental Lagos
Description
What's your passion? Whether you're into ballet, cooking or reading at IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. With a dynamic team and innovative service culture, we will offer our guests an authentic and enriching experience in the heart of one of the world's fastest growing cities.
InterContinental Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel offers uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 352 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar is the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveller there is a health club bar serving fresh juices. InterContinental Lagos also offers exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities include a fully-equipped gym, outdoor pool, and retail space.
As the Club Lounge Manager, you will ensure the smooth and efficient running of the InterContinental Club Lounge - catering to 72 Executive club rooms and Suites within the hotel. As such, you will be directly responsible for the satisfaction of all guests visiting ensuring standards are maintained as per the InterContinental Lounge standards. This diverse, challenging role will be based under Front Office and sets to provide an exclusive and personal experience to all our guests. As Club Lounge Manager, you will also be responsible for managing and motivating the team. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery to all our guests.
In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
Qualifications
Qualifications:
- Degree from a reputable institution in Social Sciences/ Arts or its equivalent
- Previous Managerial Experience in F&B or Front Office in a 5* Hotel or an International Airline is a must
- Experience working with budgets, forecasts and presentation is a must.
- Previous experience with dealing and resolving guest queries.
- Excellent presentation, communication and organizational skills and the ability to multi task while working under pressure
- High level of English language skills both written and verbal.
- Previous IHG experience preferred but not mandatory
APPLY HERE
Bar Manager - InterContinental Lagos
Description
What is your passion? Whether you're into tennis, hiking or karaoke, at IHG we're interested in YOU!
We are currently recruiting our Bar Manager.
As the Bar Manager, you will provide functional assistance to the Food & Beverage operations as assigned for the smooth running of all bars operations at Intercontinental Lagos. You will co-ordinate all the functions and activities of all the bars and employees within the bars under the general guidance and direction of the Food & Beverage Manager or his/her delegate and within the limits of the established Intercontinental Hotel Group policies and procedures; Ensure smooth running of beverage service by being prepared and having stocks ready for service within the assigned bar(s)/functions; identify and anticipate guest needs by ensuring complete guest satisfaction. You will also maintain comprehensive product knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, garnishments,current trends and make recommendations for appropriate adjustments.
Key responsibilities of the role include:
- On the floor observation and supervision to ensure that the bars are running according to the service standard manual, policies and procedural manual.
- Investigate guest complaints and take corrective measures, together with a report to the Food & Beverage manager.
- Ensure that operational stock levels are sufficient to maintain minimum standards as laid down.
- Ensure that inventory is taken as per policy.
- Assist in implementing and controlling the billing procedures for all bars.
Qualifications
- Degree or its equivalent with formal bar tending training with extensive knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
- Good knowledge and flair for Lagos night life is a must.
- Alcohol awareness and knowledge of responsible service
- Ability to build relations with beverage distribution companies, breweries and even vineyards.
- Extensive international experience in branded hotels
- Good business mind and commercial flair
- Service minded and ability to involve and support operations
APPLY HERE
Assistant Restaurant Manager - InterContinental Lagos
Description
What is your passion? Whether you're into tennis, swimming or dancing, at IHG we're interested in YOU!
We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our progressive & committed opening team at theInterContinental Lagos. (http://www.ichotelsgroup.com/intercontinental/en/gb/new-hotels/lagos).
InterContinental Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel offers uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 352 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar is the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveller there is a health club bar serving fresh juices. InterContinental Lagos also offers exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities include a fully-equipped gym, outdoor pool, and retail space.
We are currently recruiting our Assistant Restaurant Manager.
Key responsibilities of the role include:
As the Assistant Restaurant Manager, you will assist with managing the effective operation of the Milano Italian and Soho Chinese restaurant to ensure customer service is at its best.You will maximize all revenue opportunities through effective teamwork and development, serving all food and beverage as required by hotel brand standards and maintaining overall levels of courtesy, service and cleanliness in the restaurant area. You will be responsible for managing and motivating your team. You will be required to ensure that all staff within your department are adequately trained and developed in line with company policy. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. You will also share recommendations and guest comments with the Executive Chef and F&B Management team, manage customer database and utilize effectively to increase revenue.
In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
Qualifications
- Hospitality Management Degree or its equivalent
- "Hands on" management experience in a similar post in a 5 stars hotel
- Ability to lead the team, and manage a teamwork atmosphere between colleagues
- Extensive international experience in branded hotels
- Experience in high-end city operation with multi unit F&B and large Conference & Event
- Creative and open minded
- Service minded and ability to involve and support operations
- Business savvy and good people skills
APPLY HERE
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