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Thursday, February 13, 2014

Graduate Customer Service Support At Church+

Graduate Customer Service Support At Church+

Church+ is a church management software built to improve the church and fellowship data management for better member to church relationships, performance measurement and more.

The management of Church+ is recruiting to fill the position of:

Customer Service Support



Job Description:
Serves customers by providing product and service information; resolving product and service problems.

Job Duties:

    Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    Opens customer accounts by recording account information.
    Maintains customer records by updating account information.
    Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    Maintains financial accounts by processing customer adjustments.
    Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    Prepares product or service reports by collecting and analyzing customer information.
    Contributes to team effort by accomplishing related results as needed.
Requirements

Graduate qualification required


Method of Application

Interested candidate should send CV to: ihesiepeter@yahoo.com

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