Roles and responsibilities
Candidates will be required to:
• Display a good knowledge of the Company’s products.
• Attract potential customers by answering product and service questions, suggesting information about other products and services.
• Resolve products or service problems.
• Attend to client/customer needs politely.
• Offer support when needed.
• Escalate complex problems to the right persons.
Skill set
The following are the necessary skills and qualifications needed for this role;
• 2-3 years of previous experience in over the phone service delivery
• Minimum of OND in any discipline
• Must be eloquent
• Must be able to multitask
• Must be patient and professional in interactions with customers
• Must be able to process orders over the phone and handle requests and complaints.
• Must be competent in the use of Microsoft office tools
• Must be fast and accurate at typing
• Excellent oral and writing skills
• Excellent in handling telephone conversations.
Work experience
2-3years
Apply Here
Candidates will be required to:
• Display a good knowledge of the Company’s products.
• Attract potential customers by answering product and service questions, suggesting information about other products and services.
• Resolve products or service problems.
• Attend to client/customer needs politely.
• Offer support when needed.
• Escalate complex problems to the right persons.
Skill set
The following are the necessary skills and qualifications needed for this role;
• 2-3 years of previous experience in over the phone service delivery
• Minimum of OND in any discipline
• Must be eloquent
• Must be able to multitask
• Must be patient and professional in interactions with customers
• Must be able to process orders over the phone and handle requests and complaints.
• Must be competent in the use of Microsoft office tools
• Must be fast and accurate at typing
• Excellent oral and writing skills
• Excellent in handling telephone conversations.
Work experience
2-3years
Apply Here
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