MTN: DEALER ACCOUNT EXECUTIVE

JOB TITLE    DEALER ACCOUNT EXECUTIVE
DEPARTMENT:    SALES AND DISTRIBUTION
LOCATION:     SOKOTO

JOB DESCRIPTION:  
 •Liaise with support team for effective customer management
 •Provide information regarding products complaint to appropriate and relevant department
 •Determine number of sales segments  required to achieve sales targets
 •Monitor sales performance trends for all identified channels

 •Develop a short term action plan/ strategy to assist channels in achieving desired targets
 •Liaise  with products developers to ensure optimum performance of the consumer data products channels
 •Identify and attend to specific consumer needs and resolve problems
 •Evaluate customer complaints and drive corrective actions.
 •Provide information to the customer regarding appropriate policies, procedures and operating practices
 •Build and maintain relationships with identified sales channels
 •Participate in and organizing product knowledge forums
 •Liaise with other relevant Departments (Marketing, Sales Support & Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved
 •Develop and implement sales process tailored towards achieving agreed targets
 •Responsible for driving high product retention rate
 •Develop and maintain current and accurate account of competitive information
 •Solution selling to the existing consumer base
 •Prospect, educate, qualify and develop new prospect for channel partners
 •Update forecast and opportunity detail to ensure accurate sales territory forecast

JOB CONDITIONS:  
Tool of trade vehicle provided Work is carried out mostly in the field A valid drivers license (Extensive local travel) May be required to work extended hours / weekends

REPORTING TO:     REGIONAL SALES MANAGER
REQUIRED SKILLS:  
 •A tertiary qualification preferably in the Social Sciences
 •Four (4) years sales/marketing experience in a fast moving consumer goods (FCMG) environment
 •Account management experience
 •GSM/Telecom/Information Communications and Technology (ICT) industry experience

EMPLOYMENT STATUS:     Permanent
QUALIFICATION:     A tertiary qualification preferably in the Social Sciences

This vacancy expires on 5/15/2012

CLICK LINK AND APPLY
http://careers.mtnonline.com/vacancies.asp?deptid=10&id=1808

http://www.getnaijajobs.com