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Sales Executive - Internal Firm Services (Clients and Markets Development)
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationLagos
- Job FieldSales / Marketing / Business Development
Reference Number: 125-NIG00128
Department: Internal Firm Services
The Position
Department: Internal Firm Services
The Position
- This position works as part of the firm-wide clients and market development team (CMD) and focuses on positioning the firm, opportunity management and ensuring sales effectiveness & best practice across the firm's opportunities.
- The team focuses on ensuring that business development activities deliver return on investment.
- The prime area of focus for the function is to support the development and implementation of the firm's market strategy.
- The BD/sales management support will report to the Head of CMD.
Key Responsibilities
- To provide strategic advice and tactical support for client relationship management (CRM) teams.
- To help generate opportunities - driving these through the sales levels to realize revenue from them.
- To take responsibility for driving the priority account programme. Help set and manage targets in priority account planning and CRM.
- Play an active role in planning account strategy, driving value propositions and CRM activity with clients, as well as soliciting and acting on structured feedback.
- Play an active role in helping the industry leader manage the industry pipeline.
- Build deep understanding of service offerings and client portfolio.
- Build strong relationships with LoS/Industry leaders.
- Report on BD activities to industry group/LoS leadership.
- Support Client Relationship Partners in delivering against Priority account management timelines.
- Manage multiple projects in multiple industries.
- Enhance business management through management of Client Stream.
- Drive pipeline and lead the pursuit process for all major opportunities.
- Attend client, prospect and/or intermediary events and ensure effective follow up on these events.
- Support Account Planning Workshops (APWs).
- Assume relationship/account management responsibilities for a number of priority accounts.
- Implement account planning best practice.
- Drive relationship building and develop and/or drive One Firm opportunities on these accounts.
- Work with other CMD members to ensure that the Firm's insight, thought leadership and marketing campaigns are properly targeted, driven and deliver return on investment.
- Coach Partners and staff on business development and opportunity/pursuit management.
- Ensure the messages and learning from Client Feedback are shared and acted upon to help increase opportunity conversion and client satisfaction.
- Be accountable and able to demonstrate relationship management, revenue conversion and return on investment (ROI).
Qualifications/Education
- University degree in social sciences, business administration, marketing or in a related field from a recognized institution.
Experience:
- At least 3 years experience in a sales or research role. Experience working in a professional services organization will be an advantage.
Skills:
- A flair for working with figures, marketing concepts, positioning, sales planning, competitive analysis, understanding the customer, service development, client relationship management, creative services.
Key competencies
- Confident, self-starter.
- Able to work on their own initiative.
- Excellent writing skills.
- Advanced knowledge of Microsoft Office software: Word, PowerPoint, Excel.
- Excellent attention to detail and project management skills.
- Ability to multi task.
- Flexibility to work outside normal office hours when required.
- Background or interest in research and sales.
Method of Application
Interested and qualified? Go to PricewaterhouseCoopers (PwC) career website on www.pwc.com to apply
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