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Tuesday, April 18, 2017

Exciting Career Opportunity Multichoice Nigeria

MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995.

Manager: Terrestrial Operations

  • Job TypeFull Time  
  • QualificationBA/BSc/HND  
  • Experience5 years
  • LocationLagos
  • Job FieldEngineering / Technical  Media / Advertising / Branding  

Job description

We seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Manager: Terrestrial Operations. This position will be based in Lagos, Nigeria.


(Internal and external factors which influence the work environment, taking future conditions and strategic requirements into account)

  • Diverse, multinational organization, participative, empowerment driven culture complex, regulated, competitive industry
  • Local and international Pay-Tv Industry
  • Move to multi-platform delivery of paid content
  • Rapid industry change
  • Rapid technological change
  • Service providers (program, satellite and terrestrial signal delivery services)


(Internal and external individuals or groups to whom products, services, programs and information must be provided)

  • Subscribers
  • Equipment suppliers
  • Service providers local and international
  • MC Africa with emphasis on West Africa
  • All BTD departments
  • GOTv
(Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy)

  • Ensure world-class service levels for all Terrestrial Operation broadcast platforms
  • Optimized resource utilization (sites, equipment, staff, operational costs )
  • Ensure effective implementation of new services and software/hardware on various Broadcast platforms
  • Ensure sophisticated monitoring and quality control procedures
  • Established and maintained operational recovery processes within Terrestrial Operations
  • Manage budget
  • Effective communication up & down
  • Overall responsibility and ownership and rapid resolution of Terrestrial Operations service issues.
  • Established and implemented and maintained operational processes to achieve optimum service levels
  • Support Africa based Satellite Operations infrastructure
  • Contracts management with service providers
  • Site lease management, both contractual and financial
  • Managed product monitoring (uptime, down time)
  • Change control and problem solving processes
  • Database management (event and fault logging)
  • Streamlined processes and operational efficiency and cost-effective delivery
  • Standard Operating Procedures
  • Established and maintained recovery processes
  • Management Reports
  • Ensure Corporate Governance process are followed
  • Established Inventory and asset management systems
  • Ensure all broadcast platforms conforms to regulatory standards


(Personal capabilities which are critical to the production of quality outputs)

Functional Requirements:
  • MultiChoice-relevant technology operations knowledge
  • Best practices for Head-end operations
  • Best practices for Satellite RF operations
  • Best practices for Terrestrial RF operations
  • Best practices for CA systems
  • Best practices for Monitoring practice
  • Computer Literacy
  • Best practices for IP Networks
  • Best practices for Frequency and Coverage planning and analysis
  • Financial knowledge
  • MultiChoice knowledge
  • Market and Subscriber knowledge
  • Channel supplier knowledge
  • HR understanding
  • IT understanding
  • Pay TV Industry
  • Analogue and digital television systems
  • Effective financial management skills
  • Link budget analysis

Behavioural Requirements:

  • Leadership
  • Strategic thinking
  • Listening
  • Communication – Verbal & Written
  • Analytical thinking/problem solving
  • Cultural sensitivity
  • Service Orientation
  • Empathy
  • Integrity
  • Attention to detail
  • Results orientation
  • Entrepreneurial spirit
  • Drive/energy
  • Diplomacy/tact
  • Risk taking
  • Flexibility/adaptability
  • Ability to handle stress/work under pressure
  • Deadline driven
  • Initiative

Qualifications Required:
  • A degree in engineering or related field.
  • 5 years’ experience working at a senior engineering level
  • (Essential) High level of experience working in the pay tv industry on satellite and digital terrestrial platforms.
Method of Application
Interested and qualified? Go to Multichoice career website on to apply

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