United Bank for Africa Plc (UBA) Fresh Job Recruitment

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

Customer Service Officers

• Job TypeFull Time  
• QualificationOND   BA/BSc/HND  
• LocationKwara, Lagos, Osun, Oyo
• Job FieldCustomer Care  

 

Locations: Ilorin West  Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria

Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria - See more at: http://uba.jb.skillsmapafrica.com/Job/Index/11838#sthash.5TEMNfSC.dpuf

Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria - See more at: http://uba.jb.skillsmapafrica.com/Job/Index/11838#sthash.5TEMNfSC.dpuf

Contract Type: Permanent

Role and Responsibilities
Customer Relations:

• Ensure proper documentation for all new and existing accounts.
• Ensure timely opening of new accounts on the system.
• Engage customers to cross sell bank products and services
• Support branch sales and service team.
• Process customer's account opening, transfer, and closure request.
• Sale to prospective customers UBA's E-banking products (U-Direct, U-Mobile, U-Pay, Prepaid cards,
• Debit cards), enroll new customers, and resolve related issues.
• Increase product sales, and customer loyalty by maintaining good client relationship.
• Branch General Ledger (GL) proofing.
• Cheque book issuance and maintenance.

Requirements
Key Skills:

• Excellent customer service orientation
• High level of integrity
• Good verbal & written communication skills
• Selling skills
• Focused, Motivated & Results Oriented
• Paying attention to details
• Good interpersonal skills
• Fast and error-free processing
• Strong problem resolution skills

Knowledge:

• Sound knowledge of Banking products and services
• Good understanding of the operational, credit and regulatory risks facing the business

Education Requirements:

• Minimum Educational level - Diploma (OND/HND) in any Social science or Art related discipline.

Experience:

• Prerequisite -Customer service experience Sales knowledge, skill & experience

Age:

• 27 years

Method of Application

Interested and qualified? Go to United Bank for Africa (UBA) career website on uba.jb.skillsmapafrica.com to apply