Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Analyst, Sim Registration (HQ)
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience1 year
- LocationLagos
- Job FieldAdministration / Secretarial
Job Summary
- Assist in managing the day to day running of the subscriber registration operations in HQ and Regions
Principal Functions
- Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
- Assist Manager SIM registration to manage all SIM Registration activities in assigned Region
- Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
- Ensure timely escalation and resolution of all SIM Registration-related issues from any region
- Ensure the pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
- Track, audit and visit Trade and SIM Registration outlets and hot-spots
- Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, SIM Registration Operations
- Gather information on competition activities in SIM Registration and collate information for attention of HQ team
- Perform any other duties as assigned by the Manager, SIM Registration.
Educational Requirements
- First degree or its equivalent in a relevant discipline.
Experience,Skills & Competencies:
- Minimum of one year post NYSC relevant work experience.
Head, Revenue Assurance & Fraud Management
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience8 - 12 years
- LocationLagos
- Job FieldFinance / Accounting / Audit
Job Summary
- Lead and coordinate the revenue assurance and fraud management activities, with the goal of providing strategic direction to maximize revenue and minimise/mitigate risk.
Principal Functions
Tactical:
Tactical:
- Manage staff, provide leadership and professional development to ensure productivity and efficiency
- Analyse and understand various revenue streams, product offerings and associated systems and processes to ensure completeness, accuracy and validity
Operational:
- Develop, implement and maintain processes and procedures for effective revenue assurance and fraud management
- Formulate and oversee the implementation of companywide revenue assurance and fraud management strategy including the definition of appropriate KPIs
- Update and develop team knowledge about revenue assurance and industry best practice to ensure the organisation’s revenue assurance readiness is at par with industry standards
- Define criteria and measure the departmental performance with respect to revenue assurance and fraud management
- Ensure proper implementation and continuous monitoring of the revenue assurance tools
- Ensure proper and adequate resource allocation according to departments requirements and provide the extra support needed if resources are inadequate
- Ensure all revenue assurance reports are prepared on time for the Chief Financial Officer’s review
- Advise on revenue impacting processes to be implemented and ensure the department adhere strictly to approved company and regulatory processes and procedures
- Follow up/escalate issues submitted by the revenue assurance department or other departments to provide required studies to maximise revenue and process efficiency
- Carry out other requests as instructed by Chief Financial Officer
Educational Requirements
- First degree in a relevant discipline from a recognized university.
- Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)
Experience,Skills & Competencies:
- Eight (8) to Twelve (12) years work experience, with at least three (3) years in a managerial role
- Financial Accounting/ Reporting
- Revenue Assurance
- Financial Systems Knowledge
- Business and/or Financial Acumen
- Accountability
- Delegation/ Supervisory
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer Focus
Engineer, Performance
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationAbuja
- Job FieldEngineering / Technical ICT / Computer
Job Summary
- Assist in measuring quality of service performance and ensure adherence to quality of service standards.
Principal Functions
- Manage all voice performance monitoring and reporting in 2G, 3G, LTE etc.
- Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
- Support Drive Test Engineers on the field based on their testing requirement.
- Analyze, detect and report on the performance of the different network QoS reports.
- Generate and circulate daily, weekly and monthly network reports.
- Analyze the data obtained from report and generate network performance analysis
- Prepare and Submit NCC, Group, Management and external party related performance request
- Assist in defining the KPI threshold for EMTS Etisalat Nigeria Technical Vendors
- Analyse measurement data using a special processing new test tool.
- Prepare and submit ad hoc reports on data performance within the stipulated time frame
Educational Requirements
- First Degree or equivalent in Electrical Engineering.
Experience,Skills & Competencies
- Two (2) years post NYSC work experience
- Network Availability and Capacity Management
- Business Application Knowledge
- Communication
- Problem Solving
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer Focus.
Method of Application
Use the link(s) below to apply on company website.
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