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Wednesday, August 3, 2016

Customer Support Representatives (Contract Staff) at Zoto Nigeria

Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria's leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.

We are recruiting to fill the position below:

Job Title: Customer Support Representative (Contract Staff)



Location:
 Lagos

Job Description

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Prepare and distribute customer activity reports
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
Application Closing Date
5th August, 2016 .

How to Apply
Interested and qualified candidates should submit their Application and CV's to:careers@zoto.com.ng

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