We are recruiting for the position of:
Job Title: Relationship Manager - Priority
Job ID: 461298
Location: Nigeria
Job Function: Retail Clients
Job Description
To acquire, deepen and grow Priority Banking customer relationships through effective
relationship management.
Focusing especially on the analysis and satisfaction of Priority customer’s personal finance and investment needs.
Solicit referrals from other parts of the group as well as business referrals to other business units
Maintain excellent customer experience and grow customer loyalty
Portfolio growth
Grow product holdings per customer
Grow the number of customers signed on to alternate channels
Resolve customer complaints within the expected time frame
NIL fraud
Dormant account reactivation
Achieve branch overall profitability target
Actively grow the Priority & International Banking segment through New to Bank customer acquisition
Implement and execute regular sales activities to generate business for the segment
Increase customer satisfaction and service quality as per established standards
Lead generation through organised sales presentations to groups and organisations
Improve the branch and segment NPS scores
Consistently adhere to local and international regulatory standards.
Requirements
Minimum of a 2nd Class degree in a relevant course.
Good Communication and Interpersonal skills.
Role holder is expected to have some knowledge and experience in offering a range of products to meet customers' needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products.
4-6 years sales experience in a similar role
Strong sales and relationship management skills
Method of Application
Interested and qualified candidates should:
Click here to apply online
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