The Position
The position supports the unit in various essential tasks such as practice development and office administration. To achieve the objectives of this position, a strong analytical ability, thoroughness and use of initiative will be required of the person. In addition, the position requires significant tact, understanding and flexibility.
Working relationship is primarily with all PwC staff in the firm and external client
Roles and Responsibilities
• Manage the staff members continuous education.
• Measurement of training effectiveness.
• Manage new staff members On-boarding.
• Learning Management System Administration.
• Administration staff professional membership subscription.
• Administration staff professional bodies membership and examination issues.
Education, Qualifications, Knowledge and Skills
• Good first Degree with preference for People Development and Human Capital
• Planning and organizational skills.
• Ability to manage multiple projects.
• Verbal and written communication skills.
• Strong numerical management skills.
• Sound computer skills including the use of word processing packages and the ability to use software to best effect.
• At least one year experience in learning and education role.
• Experience working in a professional services organisation will be an added advantage.
Personal Attributes
• Strong client service orientation.
• Ability to deal with difficult people and situations, maturely and diplomatically.
• Attention to detail and monitoring ability.
• Sound judgment, flexibility, self-motivation and responsiveness.
• Commitment to team work and developing effective relationships.
• Commitment to self-development.
• Able to manage pressure and stress effectively.
• Keen interest in learning solutions and organisational development.
• Ability to meet agreed deadlines and deliver with minimal correction.
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