Job description
To develop and manage all internal controls for Airtel Money and ensure mitigation of revenue leakages, fraud, errors and omissions.
Risk assessment and management:
Develop standardized RA Activity Universe, processes and controls for Airtel Money
Design Gap analysis for all RAFM processes and controls
Develop policy, procedure and processes framework for Revenue Assurance & Fraud Management
Provide risk management finance input to compliance.
2.Prevent/ identify revenue leakage issues
Implement RAFM Compliance Monitoring System
Ensuring strict application to Group Finance directives on the management of Revenue Generating Events within the OpCo
Review of pricing coding for agents & Merchants.
3.Fraud Management
Investigate suspicious transactions and file Suspicious Activity Reports as required.
Analyze and identify possible money laundering activity reported by AM Manager & Banks
Review and address systems generated and manual AM alerts
Review controls over custody of test beds, test sim cards, IT systems, interphase with merchant and any other system to facilitate mobile money transfer.
High Balance review
4.Audit Compliance
Closure of Statutory and Internal Audit issues by implementation of agreed audit recommendations
5. Complaint resolution
Liaise with Banks, vendors and other stakeholders to resolve outstanding issues emanating from AM transactions
6. Reporting
Provide all reports and information in a timely and accurate manner.
Desired Skills and Experience
Bachelors in Accounting or other business related courses
Professional certification in Accounting (ACA) or Audit & risk control (e.g. CISA/CISM)
7-10 years financial, operational, and information technology experience with a telecommunications service provider, preferably in a GSM or financial services environment
Significant experience and exposure to mobile money transfer, services, rates, tariffs, regulations, service level agreements, and retail and corporate agreements and contracts preferably come from telecommunications/banking
Significant experience and exposure with customer care, usage processing and billing processes, systems and interfaces
Strong understanding of data analysis, auditing and reconciliation methods and procedures
Proven ability to take large amounts of multi-faceted data and create insightful and meaningful information to be used in business decision making
Very good software skills, especially in MS Excel, ACL, and Word. Successful history of working with software applications.
Hands-on SQL or Oracle experience helpful
Strong analytical and data interpretation skills
Excellent verbal and written communication, organizational and interpersonal skills
Strong communication skills with all levels of management in a professional capacity
Ability to work effectively under time constraints and deliver results by critical deadlines
Strong capability to pull reports, load information, and trend data
Project & Program management skills
Ability to work seamlessly across businesses and hierarchy levels
High integrity is mandatory
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