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Tuesday, November 5, 2013

STANDARD CHARTERED BANK (TELLER - GARDUATES WANTED)

Job description
• Delivering quality services to customer via efficient and accurate processing, while projecting a professional and warm image in all interpersonal dealings.
• To ensure compliance to internal procedures, operational controls and regulatory requirement in the processing of all electronic payments and collections.



Key Roles & Responsibilities
• Processing of all daily counter transactions for deposit/withdrawals to savings, current and fixed deposit accounts (involving cash, cheques, passbook maintenance, inter-account transfers) and handling associated customer interactions/inquiries/complaints to a specified standard of quality. This may include servicing of Priority Banking customers at separate counters and may also involve a higher level of specified service standards.
• Cross-selling of simple products eg Fixed Deposits, Cards.

Qualifications & Skills
• Bsc from a Recognised University
• A Good Knowledge Of The Bank’s Products, Services And Policies.
• Good Service Skills/Etiquette/Personal Presentation
• Good Knowledge Of Bank Cash Related Policies

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.


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