MTN Nigeria: General Manager, HR Business Partnering & Services

Job Title: General Manager, HR Business Partnering & Services
Department: Human Resources
Location: Lagos

Job Description:
HR Strategy:
Oversee the development and implementation of  HR Business Partnership strategy
Develop strategies and programs to promote the MTN Employee Value Proposition (MTN EVP)
Provide direction for developing and linking HR strategy to line management strategy

Provide leadership for HR Business Partnering, Attraction and Recruitment and Employee Services functions
Provide support and representation for the HRE as required for matters especially related to the Business Partnering and Employee Services functions
Ensure superior collaboration and cooperation across the three-boxes Business Partnering & Services and Centre of Excellence
Ensure effective and efficient Headcount (Workforce planning and forecasting) optimisation, labour value add and return on investment labour
Ensure value creation in line with strategic business priorities/objectives
Improve efficiency and effectiveness of delegation of authority within the Division and succession planning
Ensure execution excellence

Business Partnering
Ensure standardization in the approach and delivery of HR solutions across the business
Ensure alignment of HR policies with business needs to improve business performance
Champion the identification, development and deployment of talent in the line
Oversee HR Business Partnering to adeptly advice and counsel managers on human capital, talent management, performance concerns and conflict resolution

Attraction and Recruitment
Develop recruitment and retention strategies to achieve required staffing levels
Develop new strategies and programs to attract the best candidates and develop the MTN Brand
Ensure the business is optimally staffed
Manage the resourcing of executives with the best culture fit for the company
Develop and manage partnerships with educational establishments within and outside the country that produce talents  whose capabilities aligns with MTNN business strategy

Employee Engagement
Develop strategies to manage and track culture and employee engagement activities in the line
Develop strategies to ensure the implementation of GCA action plans in the line
Ensure MANCOM road shows hold in all regions and participate in all engagements

Industrial Relations
Ensure strategies are in place for proper management of staff disciplinary process across the business
Oversee the implementation of staff disciplinary process
Ensure business synchronization across all divisions through active engagement in the line (village meetings, Corporate Council etc).
Ensure the resolution of all staff welfare issues within agreed timelines.

HR Service Delivery/Employee Services
Ensure high quality HR services are provided consistently, timely, effectively and efficiently to client group, meeting and exceeding agreed service levels
Oversee the coordination of all employee surveys
Oversee and take ownership for the end-to-end process of all staff service delivery
Oversee employee services operating strategy and implementation
Ensure the delivery of best practice  and world class HR Services delivery
Oversee service improvement strategies and coordinate implementation
Oversee  and ensure the provision of excellent and best practice expatriate and immigration services to Expats and Nationals across the business
Develop strategies and programs for a robust medical and wellness programs for employees
Ensure efficient and excellent delivery of medical services to employees

Medical Services
Efficiently plan and oversee the management of the MTNN annual medical budget in line the strategic goals and objectives of the business
Develop and implement the MTNN health management strategy to consistently support MTNN’s Employee Value Proposition and embed the company’s reputation as an employer of  choice
Oversee the development and implementation of  strategic health initiatives as a way  to induce behavior change in staff on prevailing health related matters towards sustaining and improving employee productivity and overall business growth and profitability

Policy Development and Interpretation
Ensure articulation of best practice HR policies and procedures to govern the efficient operation of the Department.
Provide mechanism for timely interpretation of all staff policies
Provide advice and counsel to senior management on HR practices, policy and employment laws

Job Conditions:
Normal MTNN working conditions Regional and International travel Field work: < 40% of total work hours

Reporting To: Human Resources Executive

Required Skills:
First Degree in Social Science
Post graduate degree in a related field or an MBA.
15 years work experience, with up to 8years HR Generalist experience spanning across three or more of the following areas;
-Business Partnering
-Attraction & Recruitment
-HR Operations/ Employee Services
-HR Information System Management
-Process Improvement
-HR Strategy

5 years HR senior management experience
Broad HR Generalist Experience
Good Knowledge of service quality management

Employment Status: Permanent

Qualification:
First Degree in Social Science Post graduate degree in a related field or an MBA.

This vacancy expires on November 7, 2011
http://careers.mtnonline.com/vacancies.asp?deptid=5&id=1729

http://www.getnaijajobs.com